Shana Wilson
McDonough, GA *****
************@*****.***
Professional Summary
Results-driven material handler and forklift operator with 9 years of experience in manufacturing and warehouse environments. Proven expertise in operating industrial equipment, ensuring quality control, and enhancing production efficiency, achieving over 20% improvement in loading and unloading . Skilled in safety compliance, team collaboration, and dedicated to maintaining safe and efficient high standards in fast-paced settings. Forklift certified with a strong focus on operational excellence and continuous improvement.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Forklift Operator/Warehouse
American Lumper Services, LLC./Ryder-Conyers, GA
October 2023 to May 2025
• Operated forklift equipment in compliance with OSHA regulations and company safety policies
• Demonstrated excellent spatial awareness skills while maneuvering through narrow aisles or tight spaces within the warehouse environment
• Collaborated with team members to meet daily production goals by prioritizing tasks effectively Caregiver
State of Michigan-Detroit, MI
December 2021 to February 2024
• Assisted with daily activities such as bathing, dressing, grooming, and medication management.
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
Guest Service Representative
EXTENDED STAY AMERICA-Romulus, MI
December 2021 to August 2023
• Managed guest check-in and check-out process efficiently, minimizing wait times and ensuring smooth transitions
• Responded promptly to guest inquiries, concerns, and requests, resolving issues in a timely manner
• Handled cash transactions accurately during the payment process for room charges or additional services
• Maintained knowledge of hotel policies regarding privacy protection and security measures to safeguard guest information at all times
Package Handler/Material Handler
Unistrut-Romulus-MI
October 2021 to April 2022
• Maintained a high level of accuracy and attention to detail while packaging items
• Inspected packaged items for quality control purposes, identifying any defects or issues
• Collaborated with team members to meet production goals and deadlines Material Handler
THE SPIRATEX COMPANY-Romulus, MI
April 2021 to October 2021
Check the dimensions of plastic material before counting and packing to be shipped.
• Maintained a safe working environment by adhering to all safety protocols and procedures
• Inspected finished products for defects or imperfections and made necessary adjustments to the process
• Followed standard operating procedures (SOPs) for material handling, loading/unloading of raw materials, and packaging of finished goods
• Recorded production data accurately in logs or computer systems for tracking purposes Assembler Line Worker
Kiekert-Wixom-MI
March 2019 to March 2021
• Followed standard operating procedures (SOPs) to ensure consistent product quality
• Assembled components and subassemblies according to blueprints, diagrams, and work instructions
• Operated various hand tools and power tools to complete assembly tasks efficiently Line Leader
Jac Products-Saline-MI
March 2015 to October 2018
• Supervised a team of XX production line workers, ensuring adherence to quality standards and production schedules
• Implemented lean manufacturing principles, resulting in a XX% increase in productivity and a XX% reduction in waste
• Trained new hires on standard operating procedures, safety protocols, and equipment operation
• Maintained accurate records of daily production output, downtime, and quality control checks Education
High school diploma
East Detroit Adult Education-Detroit, MI
December 1996 to May 1998
G.E.D Certification earned
Skills
• Quality Inspection
• Microsoft Office
• Continuous improvement
• Distribution center
• RF Scanner
• Warehouse experience
• Communication skills
• Industrial equipment
• Process Improvement
• 5S (3 years)
• Materials Handling
• Manufacturing (10+ years)
• Load & unload (10+ years)
• Hi-Lo
• Forklift (10+ years)
• Shipping & receiving
Certifications and Licenses
Forklift Certification
Driver's License
Pallet Jack Certification