MARIANNE CARINGAL 310-***-**** ️ *************@*****.***
Professional SummaryDetail-oriented airline and travel industry professional with extensive experience in airline pricing, fare management, reservations, and revenue processes. Skilled in ATPCO, Navitaire, and Sabre with expertise in coding fare basis, rules, footnotes, and promotional filings. Proven track record in fare audits, compliance, and technical pricing support at Frontier Airlines and Navitaire. Strong background in customer service with Delta Air Lines and reservations with Cebu Pacific. Adept at ensuring accuracy, regulatory compliance, and efficiency across airline pricing and distribution systems. Experience
Frontier Airlines — Technical Pricing AnalystOct 2022 – Dec 2024 Remote Managed fare and rule filings in ATPCO and Navitaire systems to support pricing strategies. Coded fare basis, seasonality, footnotes, and promotional codes to ensure accurate distribution. Conducted fare audits and market analyses to confirm compliance and optimize pricing. Collaborated with internal teams and external partners on corporate discounts and sales implementation.
Provided test fare support and contributed to new pricing initiatives. Applied advanced Excel skills for reporting, auditing, and troubleshooting pricing issues. Delta Air Lines — Ticket/Gate AgentOct 2021 – Mar 2022 Los Angeles, CA Assisted customers with ticketing, rebookings, and flight changes in compliance with airline policies and DOT/TSA regulations.
Supported revenue and operational integrity through accurate processing of ticketing functions. Delivered customer service in a high-volume airport environment while resolving complex travel issues.
Rainbow Gallery — Customer Service / Administrative / Invoice Processing SupervisorSep 2020 – Sep 2022 Supervised administrative operations including invoicing, order processing, and customer service. Trained and supported staff while maintaining operational accuracy and efficiency. Processed financial and invoice records with attention to detail and compliance standards. Innovasia Learning Communities — Administrator & Substitute TeacherMay 2004 – Dec 2006 Eastwood Libis, Quezon City
Oversaw enrollment, scheduling, and administrative functions for the school community. Coordinated events and communication between staff, students, and parents. Supervised part-time employees and maintained operational records. Navitaire LLC (Accenture) — Senior Revenue Associate2000 – 2003 Processed fare and schedule filings across booking systems while ensuring accuracy and compliance. Supported ATPCO-related tasks for pricing and revenue management initiatives. Maintained audit and financial records, preparing reports for internal stakeholders. Cebu Pacific Air — Reservations Agent1998 – 1999 Philippines Assisted passengers with reservations, ticketing, rebooking, and fare inquiries. Provided information on travel policies, documentation, and fare rules. Delivered efficient service in a high-volume call center, ensuring accuracy in booking systems. EducationUniversity of the Philippines
C ifi i f i l d i
Certificate in Professional Education
Bachelor’s Degree in Tourism
Skills
Airline Pricing & Fare Management (ATPCO, Navitaire, Sabre) Fare Rule Coding, Tariffs
Airline Reservations
Excel
Data Analysis & Market Audits
Customer Service (Airport & Call Center)
Administrative Operations & Team Supervision
Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)