GWENDOLYN CARTER
804-***-**** • **************@*****.***
Procurement Buyer Specialist Vendor & Contract Management for Healthcare Systems
PROFESSIONAL SUMMARY
Hospital Procurement Specialist with 9+ years of experience driving cost efficiency, vendor performance, and contract accuracy through ERP-based purchasing and supply chain management.
PROFESSIONAL EXPERIENCE
Bon Secours Mercy Health – Richmond, VA
Procurement Specialist, Hospital Supply Chain Department Dec 2015 – Present
Strategically purchased medical supplies and equipment at optimum pricing under the appropriate terms, conditions, and quality to ensure the best value for business and customers.
Optimizes use of Bon Secours Mercy Health and Group Purchasing Organization contract portfolio and associated systems to review, approve and process purchase requisitions
Ensure orders are accurate and timely, resolves any discrepancies, tracks and provides data on orders through daily reporting and other administrative tasks as needed
Bon Secours Health Care System – Richmond, VA
Medical Billing Customer Service Representative May 2014 – Nov 2015
Expedite overnight orders for Bon Secours Hospital medical equipment and supplies
Maintained daily Buyer Reports for purchase orders and invoice discrepancies
Follow up on open purchase orders and vendor discrepancies
Answered incoming supplier customer inquiries for resolution
Answer Buyer Messages for accurate invoicing
Carousel Physical Therapy – Richmond, VA
Intake Coordinator Mar 1996 – Jul 2013
Successfully oriented new front-end staff and provided ongoing support
Verified and obtained pre-authorizations to maintain and increase practice revenue and maintained accurate patient accounts
Tracked all patient authorizations to prevent lapses in patient approved authorizations Maintained patient referral logs and intake documents according to company policy Assisted Insurance Billing Clerk in submitting Medicare, Medicaid and Commercial Insurance claims in a timely manner
PROFESSIONAL SKILLS
Hospital procurement, contract pricing, supply chain operations, and contract compliance
Purchase Orders (POs), Invoice Reconciliation, Inventory Management and vendor/stakeholder relations
Customer service, insurance verification, Medicare & Medicaid billing/coding
EDUCATION
DeVry University- Associate of Applied Science, Health Information Technology Feb 2015
Certification: Registered Health Information Technician (RHIT), May 2015 – Present