Multifaceted Administrative Assistant and Customer Service Expert

Jamie E. Heeter

Experience

Music Mills / Virginia Beach, VA / 07/2014 to 03/2020

Karaoke Host

Responsible for opening and closing the karaoke booth daily. This included introducing each singer and inputting their song numbers prior to singing. This continues nightly from 9pm-1:30am.

This role has required patience, organization and communication skills which are utilized and improved upon daily in a social environment. Responsible for responding to calls from customers requesting a car service; pick customers up at given location and drop them off where instructed.

Answer customer questions quickly and efficiently

Build rapport with clients through warm, friendly attitude Contribute to high level of customer satisfaction

McDonald's / Stroudsburg, PA / 01/2010 to 05/2014

Crew Member

Responsible to work with Managers to ensure all jobs were performed correctly. Worked all shifts to ensure prep work was done for the morning crew. Played Key role in second headset taking orders at drive through. Prepared bags for presenter at drive through.

Assist coworkers in all food preparation, service, and clean up efforts Comply with proper food handling, satefy, and sanitation standards Deliver exceptional customer service through extensive menu knowledge Education

Bachelor's: Business Administration

Capella University

Minneapolis, MN

01/2010 to 01/2014

Diploma: Office Specialist

Northampton Community College

Tannersville, PA

01/2008 to 01/2010

Contact

TYPING

FILING

PAYROLL

CUSTOMER SERVICE

ORIENTED

CLOSING

RETAIL SALES

PROBLEM SOLVING

INCOMING CALLS

CASH REGISTER

ADMINISTRATIVE ASSISTANT

MICROSOFT OFFICE

DATA ENTRY

CASH HANDLING

MICROSOFT OFFICE

MICROSOFT POWERPOINT

MICROSOFT WORD

TIME MANAGEMENT

Skills

Hampton, VA

757-***-****

Andadayortwo@yahoo

Wanna B's Karaoke Club and Restaurant Henry Enterprises, Inc / Virginia Beach, VA / 04/2017to 01/2023

Administrative Assistant/Payroll Clerk/General Manager Calculated hours worked per employee using the daily receipts generated at the close of business daily. Prepared the daily deposit slip and made the deposit at the bank. Ensured cash register equipped with cash for the upcoming week. Assisted in tax preparation as requested. Hired and trained employees. Uber and Lyft. / Hampton roads VA / 09/2016 to

present. Route Driver

Uber Driver

Contact this candidate