Creative Digital Artist & Designer with Customer Care

Teri Harvey

Austin, Texas · 737-***-**** · *************@*****.***

LinkedIn Portfolio Instagram ArtStation GitHub (if relevant) Teri Harvey

About Me

I’m a passionate digital artist with 8 years of experience bringing creative ideas to life through vibrant and polished artwork. Along the way, I’ve become a tech-savvy pro, with 8 years of solid experience using Microsoft programs and all things computer-related. My time in retail taught me the value of great customer service—helping customers, managing stock, and keeping things running smoothly. I enjoy blending creativity with practical skills, and I’m always up for a challenge that lets me learn something new while making a positive impact. SKILLS

I’m skilled at troubleshooting common tech issues, organizing and exporting files, and using platforms such as Microsoft Office, Figma, and Google Workspace. My experience in customer service and retail has helped me develop strong communication skills across phone, chat, email, and face-to-face interactions. I’m comfortable handling POS systems, managing cash, and assisting customers with product knowledge and upselling in a friendly, non-pushy way. Soft skills like creative problem-solving, time management, adaptability, attention to detail, and teamwork round out my skill set. On the creative side, I’m proficient with digital art tools including Adobe Photoshop, Illustrator, After Effects, Procreate, Clip Studio Paint, and Canva, along with a solid background in digital illustration, character design, and social media content creation.

EXPERIENCE

Self-Employed, Remote — Digital Artist & Freelancer December 2022 - Present

● I create custom artwork for clients (personal drawings, branding, social media assets)

● Handled pricing, invoicing, and communication professionally

● Delivered projects on time with revisions when needed

● Marketed work through Instagram and commission platforms Walmart, Austin Tx— Customer Service/Money Service September 2022 - November 2022

● I helped customers return items and made sure the process was quick and easy for them.

● I helped customers with money orders and other basic money services like bill payments and transfers.

● I provided friendly and helpful customer service at Walmart, assisting shoppers with their questions and purchases.

Walmart, Austin Tx — Cashier/Stocker

March 2020 - August 2020

● I handled transactions quickly and accurately while providing friendly service as a cashier.

● I stocked shelves efficiently to keep the store organized and products easy to find.

Travis County Youth Employment, Austin Tx —

June 2018 - August 2018

● Went places with my boss assisting in what he needed done.

● Would answer phone calls for him if needed while he was busy.

● Assisted in people who stopped by for him while he was gone or working on something.

EDUCATION

Ann Richards School FYWL, Austin Tx — High School Diploma August 2018 - May 2022, Austin Tx

Back in high school, I spent a lot of time doing digital art, experimenting with different styles and techniques to build my skills. I also loved dancing, which helped me stay creative and active. On top of that, I volunteered regularly, gaining experience working with others and giving back to my community. AWARDS

While I don’t have any major awards, I’ve received several certificates at school recognizing my participation and efforts in different activities. These helped motivate me and show my dedication to learning and growing.

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