SharePoint Developer and IT Systems Administrator

Carlos Alberto Angulo

SHAREPOINT DEVELOPER/INFORMATION TECHNOLOGY SYSTEM ADMINISTRATOR

Results-focused, multi-faceted, and reliable information technology professional with comprehensive experience in SharePoint administration, development, content management, installation and repair, configuration and maintenance of PCs at enterprise level networks. Proactive, detail-oriented, and resourceful team leader with proficiency in evaluation and reporting of projects and program metrics including WAN/LAN and encrypted data, property management, accountability and storage. Reliable, adaptable, and collaborative manager with excellent communication and interpersonal abilities to build rapport with clients, staff, and other key stakeholders to resolve challenges and ensure exceptional service throughout all departments.

AREAS OF EXPERTISE

SharePoint Development/Administration/LAN Administration/Installation/Support Security Access Control Systems Installation/Troubleshooting Hardware/Windows Operating Systems/Application Software/Peripheral Devices. PowerApps/Power Business Intelligence/ Modern SharePoint Sites/Office 365 Online/InfoPath/Nintex/Online Forms/Remedy ticketing system/ServiceNow ticketing system/ITSM ticketing system. System Configuration for Broadband & Remote Access Ancillary Equipment Installation Technical Support User Training protocols Quality Assurance Client Relations Team Leader

Language Fluency: English and Spanish

SECURITY CLEARANCES

●Secret/SSBI (Active)

●TS / (Inactive)

EDUCATION

●University of Maryland University College (UMUC)

oBachelor of Science, Computer Science, May 2008

oAssociate of Arts Management Studies, May 2006

●Midlands Tech College of Columbia South Carolina

oGRIT – General Resources Information Technology courses

CERTIFICATIONS

●PMI PMP (Program Manager Professional) 2024

●CompTIA Advanced Security Practitioner, CASP Certified 2014

●CISM (Certified Information Security Manager) 2022

●Network+ CompTIA ce. Certified Oct 2016

●MCSA Server 2012 Certified November 2014

●Security+ CompTIA Certified Nov 2016

TRAINING

●Certificate of Training – SharePoint Designer 2013/2016 Administrator

●Certificate of Training – Thumb Drive Awareness Virtual Training Course, 2020

●Certificate of Training Photo Shop Admin Level CS4/5/6

●Dell America Notebook Proficiency 2016

●PowerBI training certificate

●A+ Certificate of Training

●Healthcare Information Technology, Nov 2016

●PMP Training Course 2019

●PowerVault Connect TM, 2010

SharePoint Developer Consultant

BASECAMP (IBM) – January 2023 – Present

• Designed and developed custom SharePoint components and solutions using .NET (C#, ASP.NET, CSOM, and REST APIs) to extend Microsoft 365 functionality and automate workflows.

• Lead change management and modernization efforts across the O365 SharePoint environment, aligning new development releases with approved ITIL processes.

• Collaborate with engineers, database teams, and product owners to plan and deploy configuration updates and code enhancements within controlled change management frameworks.

• Create reusable .NET and PowerShell automation scripts to streamline provisioning, permission management, and reporting across hybrid environments.

Web/SharePoint Developer

Scott AFB, Illinois – December 2021 – January 2023

• Developed secure web components and custom SharePoint forms using .NET, HTML5, JavaScript, and CSS to enhance site functionality and data collection efficiency.

• Integrated Power BI dashboards and REST APIs with .NET middleware to ensure live data connectivity to SharePoint Online.

• Applied structured change management strategies during the migration from SharePoint 2016 to M365, including risk assessment, validation testing, and documentation.

• Supported modernization of SharePoint workflows and Power Automate logic using .NET-based services and event receivers for backend processing.

SharePoint System Administrator

GDIT (Ft. Huachuca, AZ & Bagram, Afghanistan) – January 2017 – November 2021

• Supported SharePoint and Exchange system development using .NET and PowerShell to create custom scripts, timer jobs, and automation solutions improving administrative efficiency.

• Developed and deployed custom SharePoint web parts, features, and site templates using C#/.NET to meet mission-critical collaboration needs.

• Directed change management processes across multi-server environments, coordinating code releases through CAB (Change Approval Board) review.

• Integrated SQL Server and .NET applications to enhance reporting and data access within enterprise DoD SharePoint farms.

Office of Defense Repetitive – Pakistan (ODRP)

Islamabad, Pakistan / Doha, Qatar – January 2017 – September 2017

• Built and maintained custom SharePoint web solutions leveraging .NET Framework (C#, ASP.NET) to automate workflows and enhance collaboration across international operations.

• Developed and deployed Power BI and SharePoint connectors using REST and .NET APIs, improving visualization and data analytics capabilities.

• Managed change control for all development activities, implementing structured testing, documentation, and communication for feature rollouts and patch updates.

• Supported integration between Exchange, Active Directory, and SharePoint environments through custom .NET scripts and event receivers.

SharePoint Developer Consultant January 2023 – Present

BASECAMP (IBM)

As a senior Web/Developer I am responsible for developing, configuring, testing and implementing new strategies with the 0365 SharePoint environment.

Extensively working with other Engineers, administrators to include Database administration and SharePoint Architectures as well as with product owners and business analyst to understand business requirements to support ongoing business needs.

Closely working with different vendors in the market in order to make recommendations towards development of new applications or features and follow best practices.

Web/SharePoint Developer December 2021 – January 2023

Scott AFB, Illinois

●Subject Matter Expert for Content Management and SharePoint 2016/2019 and SharePoint O365 to ensure all systems and equipment security were in compliance with DOD requirements for automated information systems. Managed the development of a data and voice network that supported over 5000 plus users.

●Assist with the ongoing migration from on-prem SharePoint 2016 to SharePoint Office 365.

●Develops and optimizes secure web pages supporting all business needs.

●Ensures all team members and supervisors are trained on proper procedures according to applicable Security Technical Implementation Guides (STIGs). Performs site audits and ongoing maintenance on network and system devices. Applies system code and script applications to assigned servers.

●Systems Engineer for all development and configuration of SharePoint sites and other assigned servers.

●Develops web content HTML5/Jscript/CSS programming languages.

●Experienced working in real-time SharePoint data connectivity from Power BI and easily connecting to live SharePoint data from Power BI.

●Troubleshoots Network issues with assigned diagnostic and analytical tools.

●Configuration, deployment, and troubleshooting of Microsoft SQL Ent. Ser. 2016 for the use of SharePoint 2016 and 2019. Daily administration consists of backup, shrinking, and patch management of the system to ensure up to date compliance with AFCENT NOSC standards.

GDIT (General Dynamics Information Technology) January 2017 – November 2021 SharePoint System Administrator (Ft. Huachuca, AZ & Bagram, Afghanistan)

●Managed multiple server sites ensuring all permissions were in place to support network load balancing (NLB).

●Took part in on-prem migration from SharePoint 2013 to SharePoint 2016 using the Quest Metalogix migration tool.

●Cyberspace Network Administrator for all automated system design, SharePoint executive software data/network system interfaces, and network information processing standards.

●Managed and ensured server health and functionality throughout all server farms through the use of VMWare environment.

●Cyber Administrator for over 3000 users using Microsoft Exchange 2010 and 2016 Active Directory.

●Supervised and applied advanced techniques and concepts resolving critical problems in existing saving the DoD $2M in cost savings yearly.

●Managed the configuration, deployment and troubleshooting of Microsoft SQL Enterprise Server 2016 for the use of SharePoint 2013 / 2016 / 2019 and O365 Platforms.

ODRP (Office of Defense Repetitive - Pakistan) January 2017 – September 2017 Islamabad, Pakistan – Doha, Qatar

●Administration of Microsoft Exchange 2010 and 2016 AD, maintaining user mailboxes for 3000+ users and organizational accounts.

●Manage and ensure server health and functionality throughout the SharePoint farm through the use of VMware tools. .

●Monitor disk space through SharePoint reports for each site collection.

●Experienced Designing in front-end development, including data visualization and data representation using SharePoint and PowerBI tools.

●Develop and connect SharePoint end points to PowerBI.

●Possess strong verbal and written communication skills

●Work directly with the Veterans Affairs or other government SharePoint development and administration departments.

●Built and maintained graphics art designs based on requirements from the customers.

●Created training materials in order to educate all staff on all new technologies and innovations.

●Analyze SharePoint content and storage capacity in order to comply with organizational requirements.

●Moving/copying sites, managing SharePoint permissions support software and hardware network load balancing (NLB) instances and ensuring correct operation.

●Maintenance of PC system health by: creating and implementing patches collections and queries via MS SCCM to identify troubled computers.

●Administration of SharePoint 2010/2013/2016 and Office 365 Online. Proficient in the engineering, building, implementation, and administration of the Microsoft Team Collaboration suite SharePoint, to provide an independent knowledge management suite, thus restraining AFCENT’s overhead limitation of user capabilities on the SharePoint Website.

●Responsible for automated system design, SharePoint executive software and data/network system interfaces, Internet web, and network information processing standards as well technologies and automated information systems and system hardware/software.

(IPNS) 3-401st Brigade S6 (Bagram, Afghanistan) July 2014 – December 2016

SharePoint Administrator

●Serving in a contingency environment with 401st Air Command Sustainment Bagram, Afghanistan, in support of Global War on Terrorism deployment (GWOT) mission as the SharePoint Portal Administrator.

●Participated in SharePoint on-prem migration from SharePoint 2010 to SharePoint 2013.

●Manage and ensure server health and functionality throughout the SharePoint farm via the use of VMware virtual tools. Monitored disk space through SharePoint reports for each site collection.

●Analyze SharePoint content and storage capacity in order to comply with organizational requirements.

●Moving/copying sites, managing SharePoint permissions support software and hardware network load balancing (NLB) instances and ensuring correct operation.

●Deliver efficient and effective event logs and messages reported in Event Viewer.

●Responsible for automated system design, SharePoint executive software and data/network system interfaces, Internet web, and network information processing standards as well technologies and automated information systems and system hardware/software.

●Serve as a technical systems analysis expert for the 401st ASC Command in Bagram Afghanistan.

●Apply advanced techniques and concepts resolving critical problems in existing systems and associated complex and interrelated systems.

US Air Force – Dell Federal July 2013 – May 2014

SharePoint Administrator

●Knowledgeable of SharePoint 2007, SharePoint 2010 and SharePoint 2013 Farm Architectures and integration with Office 2016;

SharePoint Central Administration, Services, IIS, Web Parts, and site collection settings.

●Provide SharePoint authentication functionality and configuration for extranet access to the platform;

security setup in SharePoint 2010 environment; and configuration of SharePoint Search and Federated Search.

●Provide Lync and Exchange integration, SharePoint Native Backups utilizing SQL services, VMware or other virtualization hosting to maintain and update servers.

●Design and architect multi-farm SharePoint environments and administer complex internal and external SharePoint server farms; install and configure large web farm topology and administer SharePoint 2016/2019

●Develop solutions using .NET and HTML5, Java, and conjunction with Basic Studios.

US Army – Fort Jackson Dec 2010 – May 2013

Content Management Specialist / SharePoint Administrator

●Knowledge Management (KM) Technical Assistant for the US Army Training Center of Excellence (USATC) for policies, strategies, technologies used for production, organization and sharing of knowledge.

●Content Management Specialist, SharePoint Site Collection Administrator for establishment of SharePoint sites, portal security permissions, and general administration with more than 2000 civilian and US soldier users; managed security groups with identification and authentication of users and provided access.

●Technical Point of Contact (POC) and advisor for user needs, access requests, and other issues.

●Subject Matter Expert (SME) for Content Management, SharePoint, and other related technologies.

3-401st Battalion – Bagram, Afghanistan Jan 2010 – Dec 2010

Information Technology Specialist / Information Management Officer

●Subject Matter Expert (SME) for Content Management and SharePoint 2007/2010 to ensure all systems and equipment security in compliance with DOD requirements for automated information systems.

●Assisted in development of data and voice network; knowledgeable of networking technology and operation of large routed and meshed VPN; provided troubleshooting of operating systems, configuration of network firewalls and worked with network monitoring tools including WhatsUp Gold.

●Ensured all users met security clearances and authorizations; maintained servers, minicomputer systems and networks through Afghan command; provided technical support for installations and maintenance.

Empire Today LLC – Junction City, KS Feb 2008 – Jan 2010

IT Helpdesk Analyst

●Member of team responsible for 3000+ internal users and 50+ national facilities providing support in a Windows XP, Office 2003/Office 2007 Compatibility Full Suite, Outlook, Siebel call tracking environment.

●Provided network access following all security protocols; utilized call tracking system to log Trouble tickets and IT Service Requests, follow-up, tracking and closing of tickets.

●Managed all Service applications in SharePoint: Managed Metadata, UPS, Search, and BCS.

●Provided technical support to users by researching and answering questions, troubleshooting issues, and maintaining workstations and LAN to peak performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.

OTHER PROFESSIONAL EXPERIENCE

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General Dynamics Information Technology, Vilseck, Germany Helpdesk Technician

Dec 2006 – Dec 2007

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US Army 417th Base Support Battalion, Kitzingen, Germany

Desktop Support Technician

Apr 2001 – May 2006

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