Customer Service-Oriented Generalist
Resume:
Daniel Fune
Olympia WA *****
Phone:360-***-****
Email: *.****@*******.***
Professional Summary:
Goal-oriented team player dedicated to high level of customer satisfaction and meeting aggressive business goals. Self motivated and meticulous with specialized knowledge in vehicle/equipment maintenance, business management, and customer service.
Skills:
Administration and management
Customer service
Organization and inventory
Scheduling and time management
Personnel and Human Resources
Critical thinking
Technical and Mechanical knowledge
Sales and Marketing
Experience:
Peak Machinery (Bobcat of Olympia) Olympia WA
Service Advisor
June 2023 to March 2025
-Intake custoomers
-Create work orders with customer complaints
-Assign technician
-Communicate repairs and cost with customers
-Communicate with pars department for needed parts
-Verify repairs
-Collect payment and schedule delivery as needed
Tracker Marine Lacey WA
Service Advisor
January 2022 to June 2023
-Intake custoomers
-Create work orders with customer complaints
-Assign technician
-Communicate repairs and cost with customers
-Communicate with pars department for needed parts
-Verify repairs
-Collect payment and schedule delivery as needed
Ziemek Dental Lab Tumwater WA
Mill Maintenance Technician
September 2019 to January 2022
-Clean and Maintain all Equipment
-Calibrate machines daily
-Repair equipment as necessary
-Ensure highest quality production
All Star Detailing Olympia WA
Owner/Operator
January 2006 to September 2019
-Negotiate and approve contracts and agreements with customers, suppliers, and agencies.
-Complete and maintain records, reciepts, and appointments.
-Interior and exterior detailing. Specialize in high speed polishing and engine detailing.
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