AVA BERGHOFF
Clearwater, Fl 33756
Cell#727-***-****
Email; *********@*****.***
EXPERIENCE
Spectra Gutter Systems 12/17/19 to Present
**** ***** ****** ***** ****** Admin/Cust Service
Clearwater, FL 33760 Sales
• Handle all sales for Pan Coil Division, from keying in orders with specs, emailing order acknowledgment billing and invoicing. Order trucks and LTL for shipping and delivery. Also handle Trade Agreements for out of country shipments.
• Other duties are mailing, taking all pan coil calls and answering all related emails.
• Presently assisting with customer pick-ups on Gutter side Division along with taking calls, keying in orders to get to warehouse.
• Also responsible for organizing filing, credits, returns and attaching POD’s and BOL’s for audits. And do weekly reports to General Manager my Superior. Frontier Lighting 8/12/16 - 10/25/2019 Inside Sales Rep/Customer Service
• Answer incoming calls, take sales orders, order any items needed thru purchasing.
• Research and find any items needed and Quote price to customer/and or job.
• Take credit cards over the phone and at counter. Answer all incoming emails and or quotes with spec sheets to customers.
• Work with the VA Hospital on all their lighting needs, ballasts and Led fixtures. One of many accounts and have been in the top 3 sales categories most every week if not number #1. Quality Resources October 2011 - 2017 Sales Representative
• Call center Rep for Budgets Savers discount saving program.
• Meet daily and weekly quotas with minimum hourly and daily requirements for commissions,
• Bonus and or daily spiffs.
Conifer Patient Communication August 2009 — Sept 11 Account Rep Manager
• Manage 17 hospitals in the United States.
• Handle all of the hospitals physician profile updates and mailers.
• Input all of the hospitals events, lectures, seminars and or screenings which are held monthly.
• Create Auto Rosters and or Daily Reports for all of my hospitals, so that revenue can then be tracked to the right specialty of the physician and or Community Education Events.
• Send out reminder letters to all callers that are attending either Maternity classes, Screenings and or Lectures held. Also create letters with proper Hospital logo and CEO signature.
• Month End Reports to reflect months end business and revenue. LANDMARK MORTGAGE May 2007 - Aug 09'
Mortgage Broker
• Received independent Mortgage Brokers license with the state of Florida
• Originate purchase, refinancing, VA, FHA, Reverse Mortgages and Commercial loans
• Responsible for own marketing and advertising as well as all own originating PRIORITY MORTGAGE April 2004 - May 2007
Loan Officer
• Staffed as receptionist/administrative and within 4-5 months was given a promotion to learn and become a Loan Officer
• Originated loans through advertisement, referrals and word of mouth
• Responsible for purchase and refinancing mortgages
• Yearly gross Yield Spread made on total loans net $300K BERGHOFF PICTURE FRAMING 1994-2004
Co-Owner and Vice President
• Responsible for all sales and showroom area
• Worked directly with all customers and designers that came in to the store
• Worked with a variety of clients including office spaces, furniture stores and retail
• Ordered supplies and inventory and helped when needed in production AIRTRON 1991-1994
Sales/Estimator
• Worked with blueprints to determine size AC unit (tonnage) and layout design on blue prints for new homes Responsible for material take-offs and pricing
• Worked directly with the Vice President and did $350K in A/C sales every month
• Worked mostly with new construction and sub-contractor
• Worked with many important clients such as Sun City Center in Tampa GORDON JEWELERS 1986-1991
Assistant Manager
• Promoted from Sales Representative to Assistant Manager within nine months
• Responsible for opening and closing the store with at least one other person
• Conducted inventory monthly
• Worked as cashier and sales representative
• Responsible for calculating year-to-date sales
• Other responsibilities included customer service, layaways, returns and production