Strategic Technology Executive & Leader
Resume:
CARLOS DOMINGUEZ
Schererville, IN ***** • ******@**********.*** • 219-***-**** • www.linkedin.com/in/carlos-d2025 PROFILE SUMMARY
Driven executive with extensive experience in technology and senior management, spanning two decades with a visionary approach in spearheading strategic tech initiatives, improving team dynamics, and enhancing operational efficiency. I am proficient in data center management, cybersecurity, and cloud computing, with a strong track-record of aligning tech solutions to meet business goals and drive growth and innovation. EDUCATION
BACHELOR OF SCIENCE IN COMPUTER INFORMATION SYSTEMS Jul 1988 - Feb 1992 DeVry University – Chicago IL
SKILLS
• Project Management
• Network Infrastructure
• Cloud Computing
• IT Strategy
• Team Leadership
• System Administration
• Telecommunications
• Cybersecurity
• Business Relationships
• Business Continuity
• ERP Systems
• CRM Applications
• VoIP
• Data Center Management
• Budget Management
CERTIFICATIONS
• Genetec Security Center 5.12
• Genetec Synergis™ Advanced Troubleshooting
• Genetec Stratocast cloud-based video monitoring
• Genetec Omnicast Technical Solutions
• Verkada Sales Professional (VSP)
• Verkada Video Essentials
EMPLOYMENT HISTORY
TECHNOLOGY SOLUTIONS ADVISOR/CONSULTANT January 2014 - Present Business iSolutions, LLC – Schererville, IN
• Collaborate with industry clients to evaluate and secure process control and automation networks, ensuring alignment with corporate cybersecurity frameworks.
• Conduct network assessments to separate IT and OT environments, reducing risk in hybrid infrastructures.
• Partner with control engineers and vendors to assess vulnerabilities in connected devices, IIoT.
• Aid clients in implementing cybersecurity standards consistent with NIST 800-82 and ISA/IEC 62443 guidelines.
• Guide operations in developing OT asset inventories documenting control-system network boundaries.
• Generated scalable road maps for business growth based on assessments and evaluations of technology resources.
• Ensured technical support & services for networks infrastructures, cloud services, & Helpdesk.
• Manage ERP and CRM migrations, ensuring compliance such as SOX, HIPAA, PCI, GDPR.
• Strategically review workflows to reach maximum efficiency and productivity.
• Decide whether a private or public cloud solution is best to meet organizational goals, such as Google, Azure, and AWS depending on business needs and goals.
• Design physical security/surveillance while engineering for scalability, including access control, alarms, & sensors.
• Lead strategic tech initiatives, enhancing service and software integrations.
• Coordinate & collaborate with cross-functional teams to improve timelines and deliverables. Technology & Security Specialist September 2021 – June 2025 Videotec Security Corp. – Highland, IN
• Applied strong understanding of industrial communication protocols (TCP/IP, UDP, Modbus, DNP3, OPC UA) to troubleshoot interoperability issues and enhance network reliability.
• Partnered with operations and maintenance teams to evaluate physical-security data flows within OT networks to prevent unauthorized access to PLCs and controllers.
• Implemented secure firmware-upgrade procedures for field devices, reducing exposure to unpatched vulnerabilities.
• Worked with vendors to evaluate third-party security controls and ensure adherence to OT cybersecurity clauses in contracts.
• Resolved complex Access Control systems and Video challenges through troubleshooting techniques.
• Mitigate project risks through proactive issue resolution and stakeholder communication.
• Spearhead innovative surveillance and access control tech implementations, driving operational efficiency and enhancing security protocols for diverse clientele.
• Orchestrate multi-faceted projects, consistently meeting deadlines and exceeding client expectations through strategic planning and meticulous execution.
• Foster synergies with business partners, aligning service levels with client requirements to create efficient workflows.
• Performed video system migrations and conversions from ExacqVision, to Genetec, as well as Access Control projects from RS2 to Genetec.
IT Operations & Cybersecurity Specialist October 2014 - December 2019 Hinsdale Orthopedics – Westmont, IL
• Led recruitment and mentoring, enhancing team diversity while building skill sets and development of staff.
• Oversaw the transition of network and server infrastructure to hybrid environments with improved monitoring and data protection.
• Partnered with facility and maintenance teams to modernize building management and physical security systems, ensuring network reliability and protection of connected devices.
• Optimized workflows, improved efficiency and supporting business growth.
• Collaborated with leaders to align technology with business goals, fostering innovation.
• Managed technical services helpdesk for 11 sites, ensuring consistent support and reliability.
• Track and analyze service desk and desktop support metrics, generating reports to assess performance trends and find
• areas for improvement.
• Designed hybrid cloud, infrastructure, including a savings of 550K annually by migrating old T1 telecom to VoIP utilizing existing systems.
VICE PRESIDENT OF TECHNOLOGY (ACTING CIO) February 2006 - May 2014 Legends Gaming, LLC – Tinley Park, IL
• Strategic planning, development of systems, ERP applications, and security administration, including POS.
• Managed service & support business functions, prioritized helpdesk, while responsible for over 1800 users.
• Designed and supervised development team for in-house promotional reward program & kiosk.
• Project managed and implemented new slot infrastructure from serial communication to ethernet conversion.
• Managed and negotiated casino service agreements, including contracts for casino management systems, surveillance.
• Designed datacenter infrastructure with redundant backup generators based out of Frankfort, IL for LA & MS.
• Implemented BI reporting tools for direct mail programs, and various slot systems such as Bally, IGT, CDS, SMS.
• Casino application experience in Lawson, Infinium, KRONOS, Micros, Windows Server 2003, MS Windows OS, Novell, Unix, Cisco, Active Directory, IIS, SQL 2003, N-VPN (WAN connectivity utilizing MPLS), SD-WAN, telecommunication (Nortel, Avaya, NEC), BES (Blackberry Enterprise Server), ACSC, CMS, SMS, SDS, IGT, CDS/OASIS, NRT, Lodge Net, HIS, and LMS, Firewalls (PaloAlto, Cisco, Barracuda, Meraki).
• Accountable for selecting and buying hardware/software for all departments including installation and maintenance while staying within budget with a variance of less than 2%, overseeing a team of thirty-two staff. OTHER INFORMATION
BOARD MEMBERSHIPS
• Gaming Technology Summit Advisory Board - Board Member Since 2012
• Tradewinds Services, Gary IN - Board Member 2003 – 2013 PROFESSIONAL REFERENCES
Macario Gallegos, CIO
Hard Rock Casinos
*******@********.***
Raymond Cook, CFO
Embarq Gaming
*****@**********.***
Bill Mills, Sr VP
Whoa Networks
****.*****@***********-*.***
Contact this candidate