Peer Support Specialist and Behavioral Technician
Resume:
JESSICA DONATELLI
Glen Burnie, MD 21060
*********@*****.***
OBJECTIVE
Innovative, motivated and detail-oriented health care personnel with over 15 years of experience with 1:1 patient care, and group recovery in a residential care setting. I have experience with documentation, peer recovery, and behavioral health. I’m seeking to obtain a position where I can utilize my skills in the healthcare field to help others recover, gain independence, and a better quality of life.
SKILLS & ABILITIES
Experienced in 1:1 care, autism, behavioral disabilities, dementia, ADHA, and ODD. Multitasking techniques with strong project management skills. Excellent in client communication and customer service, proficient in Microsoft office and Google Platforms with strong attention to detail. Ability to be compassionate, empathetic, and resilient while still maintaining professionalism. Work well in a past paced environment as well as independently
• Caregiving• Hospital Experience• Case Management• Laboratory Experience• Documentation Review• Quality Assurance• Medication Administration• Infection Control Training• Vital Signs
EXPERIENCE
Mental Health Technician
Lighthouse Behavioral Health
September 2025-Present
• Provided direct patient care, including assisting with activities of daily living and monitoring vital signs
• Assisted in the implementation of care plans, collaborating with healthcare team to meet individual
patient needs
• Maintained accurate documentation of patient information, including medical history, treatments
administered, and changes in condition
Certified Nursing Assistant
Abby's Cottage Mar 2023-2025
• Provided direct patient care, including assisting with activities of daily living and monitoring vital signs
• Assisted in the implementation of care plans, collaborating with healthcare team to meet individual
patient needs
• Maintained accurate documentation of patient information, including medical history, treatments
administered, and changes in condition
Bartender
Franks Den-Glen Burnie, MD
March 2023 to August 2024
• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar
environment
• Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide
personalized recommendations to customers
• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety
regulations
• Efficiently handled cash transactions and accurately processed payments using POS system
In Home Healthcare Provider
In-home Healthcare Solutions-Glen Burnie, MD
June 2015 to March 2023
• Provided companionship and emotional support to elderly clients, fostering a positive and nurturing
environment
• Assisted with daily living activities such as bathing, dressing, grooming, and medication reminders
• Prepared nutritious meals according to dietary restrictions and preferences of clients
• Managed household tasks including light housekeeping, laundry, and grocery shopping
• Accompanied clients on outings such as doctor's appointments, social events, and recreational activities
Hospitality
MD Hospitality-Annapolis, MD
June 2000 to November 2019
• Provided exceptional customer service to guests, ensuring a positive and memorable experience
• Efficiently managed guest reservations, including check-in and check-out processes
• Maintained cleanliness and organization of dining areas, ensuring a pleasant atmosphere for guests
• Assisted in the planning and execution of special events, such as weddings and corporate functions
• Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high-quality
standards
EDUCATION
Certification in Peer Recovery Specialist
These Seeds, LLC - Remote-Remote
November 2024 to December 2024
Strayer University-Maryland - Remote
December 2021 to May 2024
Certification in Certified Nursing Assistant
Anne Arundle Community College
September 2003 to December 2003
A.A.S. in Occupational Therapy Assistant Gen Ed Req.
Community College of Baltimore County-Catonsville, MD
August 2011 to December 2013
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