TPS Representative Detail Oriented Customer Support Specialist

Location:

Conway, SC

Posted:

November 19, 2025

Contact this candidate

Resume:

DESTINYLAWTON,CCMACMAA

BILLINGANDCODINGSPECIALIST

1834WestridgeBlvd.

Conway,SC29527

843-***-****

*****************@*****.***

SUMMARY

EFFECTIVE,COMMITTED,PROFESSIONAL TEAM PLAYER seeking to work in the prosperous field of Medical Assisting.Will maintain the patient flow and obtain informationforthetreatmentofpatientsthroughtheknowledgeandskillsattainedfrom educational and clinical experiences.Very organized and customer service -oriented withthedesireandeagernesstotakeonnewchallenges.

PROFESSIONALEXPERIENCEANDTRAINING

UnitedPhysicianGroup MyrtleBeach,SC

MedicalFrontAdministrative/Pre-Op 2019-present (6years)

Helpmaintainofficeflow

Providedpatienteducationondifferent

therapytreatments

Assistedpatientsofallages

Createddocumentstohelpschedule

patientsforprocedures

Scheduledpatientsinatimelymanner

forprocedure

ManagedCorporateEmailsefficiently

HelpResolvePatientComplaints

Effectivelyrearrangedpatientschedules

duetoemergencies

Assistedwithpatientexaminations

ApprovedInsuranceforproceduresand

follow-upappointments

Preparedpatientsdays/weeksaheadof

timebeforeprocedures

Maintainofficefaxesandchart

placement

OaktreeMedicalPainManagementAssociates MyrtleBeach,SC MedicalFrontAdministrative/Pre-OpNurse/LAB 2015-2019(3years)

Helpmaintainofficeflow

Providedpatienteducationondifferent

therapytreatments

Assistedpatientsofallages

Createddocumentstohelpschedule

patientsforprocedures

Scheduledpatientsinatimelymanner

forprocedure

ManagedCorporateEmailsefficiently

Effectivelyrearrangedpatientschedules

duetoemergencies

Assistedwithpatientexaminations

ApprovedInsuranceforproceduresand

follow-upappointments

Preparedpatientsdays/weeksaheadof

timebeforeprocedures

CollectUrineandSalivaSamples

SynergyMedical MyrtleBeach,SC

DMESpecialist 2013-2015(2.5years)

Fittedpatientswithbracestomaintainthe

structureofthebody

Educatedpatientsontheprosandconsof

braces

TaughtpatientaboutTranscutaneous

electricalnervestimulation(TENS)

therapy

MeasuredandAdjustedbracesfor

patientstomaintainthestructureofthe

body

CreatedandInputtedpatientinformation

intocharts

MyrtleBeachSpineCenter MyrtleBeach,SC

MedicalAssistant 160hours

HelpMaintainOfficeFlow

MaintainaCleanEnvironment

WorkwithIntersegmentTraction

HelpPerformCervicalTraction

Techniques

ProvidedPatientEducation

ProvidedNeuromuscularRe-education

PerformedTherapeuticActivities/Exercise

ApplyCryotherapy

MeasureRangeofMotion

ApplyUltrasound/ElectricalStimulation

Machine

CLINICALSKILLS

ObtainPatientHistories

AssistwithPatientExaminations

SpecimenCollection

PatientPreparation

ExamRoomPreparation

PatientEducation

EquipmentSterilization

ObtainVitalSigns

PerformLaboratoryTests

MedicalAdministration

Injections

Venipuncture

CapillaryPunctures

EKGs

StandardPrecautions

MedicalTerminology

WoundCare/SterileTechniques

RemovalofStaplesandStitches

Pharmacology

AdministrativeSkills

ECW(eClinicalWorks)

Athena

CommunicationwithPatients

OrganizeMedicalRecords

MedTrak

CMS-1500forms

CustomerService

SchedulingAppointments

MicrosoftWord

MicrosoftExcel

StrongOralandWrittenCommunication

Skills

HIPAAandOSHAknowledge

ICD-10andCPTCoding

EDUCATION

MILLER-MOTTETECHNICALCOLLEGE CONWAY,SC

AssociatesDegreeinMedicalBillingandCoding GraduatedDecember2013 AssociatesDegreeofAppliedScience/MedicalAssisting GraduatedSeptember2013 SouthCarolinaStateUniversity Orangeburg,SC

BachelorofScience/TransferCredits June2013-August2006 Major:ChemistryPre-Health

AWARDS/CERTIFICATION

EMPLOYEEOFTHEYEAR2019-2020

CERTIFIEDMEDICALADMINISTRATIVEASSISTANT(NHA)

CERTIFIEDCLINICALMEDICALASSISTANT(NHA)

CPR/FIRSTAIDCERTIFIED,BLSforHealthcareProviders

MMTCDIRECTORSLIST,Spring2012-Summer2013(Uninterrupted) SCAMPCertificateofExcellence(4.0GPA),Summer2003

SCAMPSummerInstituteforScholarsProgram,Summer2003

ScampCertificateofAppreciationforMentoringandTutoring,Summer2004 DESTINYLAWTON,CCMACMAA

BILLINGANDCODINGSPECIALIST

1834WestridgeBlvd.

Conway,SC29527