Hard-working Customer Care Specialist with Leadership Drive

Micheal Donovan

Phoenix, AZ *****

*****************@*****.***

+1-602-***-****

Professional Summary

I’m a very driven, helpful, smart and goal oriented person, a very fast learner. Great with people and very professional. Definitely don’t mind working my way up the ladder and proving myself. Was thinking anyone would be happy with my performance and work ethic once, the chance to show them what I have to offer. There is also a plan on continuing my education, would love to get my bachelors degree in business administration/management. Maybe take some more classes on computers/tech w/some psychology mixed in there also. I’m also proficient in most duties involved in remodeling homes. From drywall to plumbing, I can take care of most anything. Authorized to work in the US for any employer Willing to relocate: Anywhere

Work Experience

Lead Installer

Global Caseworks-Kirkland-WA

February 2022 to September 2025

The job involves installing all the fixtures for T-Mobile, Verizon and some Starbucks a little work with Target and other venders. Took two flights a week most of the time, traveling anywhere from New York to Hawaii, and everywhere in between.

General Laborer

Alpha woodworks-Phoenix, AZ

December 2020 to February 2022

Started with just learning the basics of cutting, building and installing cabinets with this company and worked so well that I ended up running the place and getting $8.00 in raises, all w/in 6 months. I was actually asked to stay on when the company was bought out by another company. It was then called, The Contractor Guys. I work with this company for a while until Global Caseworks was on my radar. Although I choose to leave the contractor guys, the owner Michael was given a two-week notice before I did so. Because I didn’t want to burn this job completely. Lead Sawyer

Fort Grant Fire Crew-Safford, AZ

August 2016 to November 2020

Fought wild land fires for 4 1/2 years.

Was the lead sawyer and saw boss for 3 years of that. Education

General Technical ((Associate's degree))

Eastern Arizona College-Safford, AZ

April 2017 to February 2020

Small Business Management ((Associate's degree))

Eastern Arizona College-Safford, AZ

April 2017 to February 2020

Skills

• Fast learning

• Construction

• Electrical experience

• Box truck

• Deep learning

• Blueprint reading

• Mechanical knowledge

• Communication skills

• Leadership development

• Risk management procedure development

• Tree risk assessment

• Hand tools

• Fabrication

• Customer service

• Teamwork

• Crew management

• Power tools

• Strong

• Outdoor work

• Proficiency

• Problem-solving

• Caulking

• Precision measuring instruments

• Attention to detail

• Remodeling

• Driving

• Time management

• Problem management

• Quick service & fast food restaurant

• English

Certifications and Licenses

Driver's License