Title: Data-Driven Assembly and Customer Service Professional

Martha Emily Hall

**** ******** **

Jonesville, VA 24263

276-***-****

Professional Summary

Eager to leverage strong data entry and customer service skills to drive operational excellence in a dynamic and forward-thinking environment. Expertise in inventory control and workflow optimization through advanced use of MS Dynamics and Excel. Proven ability to enhance team productivity and maintain high morale while mastering everything about my position. Detail-oriented, responsible, hard worker. Employment History

Assembly Tech 3 - Tempurpedic LLC April 2019 - April 2025 Duffield, Virginia

Advanced from entry level to Assembly Tech 3 in 4 years.

Final assembly of various mattrressess and prepare for shipping

Use MS Dynamics for inventory control

Use MS Excel to create schedules and lists of products

Mastered all positions on assembly line

Line lead Trainee - Utilized MS Dynamics for precise inventory management, ensuring accurate stock levels and timely order fulfillment

Foster team collaboration and maintaining high morale during peak production periods

Mastered all assembly line positions, enabling flexible resource allocation and improving overall operational resilience

Personal Care Attendant October 2018-April 2019

Duffield, Virginia

Cared for an elderly woman and her handicapped daughter with personal care needs 7pm to 7am. So they could stay in their own home together. Walmart Associate October 2012 - 2013

Worked in the dry foods section in grocery department. When needed would work in diffient departments. Love helping customers who needed assistance finding items or lifting things when the customer could not. I love helping people. Verizon--411 Operator Sep 2000 - July 2005

Answered approximately 200 to 300 inbound calls per 8-hour shift

Provide great customer service for callers wanting phone numbers and addresses

Entered data given by the customer and used computer software to find information listed in the database

Education

Lee County Career & Technical Center 2009 Jonesville, Virginia LPN Training

Valedictorian

Southwest Virginia Community College 2013

Associates of Science Degree

Skills

Typing 70 WPM, Data Entry (Skillful)

Customer Service (Experienced)

Problem-solving

Detail-oriented (Attention to detail)

Excellent Communication skills (verbal and written)

Eager to learn new things

Self motivated

Team player

Reliable

Flexiable

Empathic

Additional Information

U.S.A. Army Veteran Honorable Discharged in 1998

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