Melinda D. Perez
RPHT EHR ANALYST
Colebrook, NH 603-***-**** ***************@*******.***
Objective
Seeking a challenging pharmacy technician role in a dynamic and innovative organization to apply my technical and pharmaceutical skills.
Experience
North Country Pharmacy Registered Pharmacy Technician 2024-Present
Prepare and Dispense medications
Manage Inventory
Process Insurance Claims
Provide Quality Customer Service
Maintain Accurate Patient Records
Ensure Compliance with Regulatory Standards
RiteAid Pharmacy Registered Pharmacy Technician 2024-2025
Prepare and Dispense medications
Manage Inventory/Shipments
Process Insurance Claims
Provide Quality Customer Service
Maintain Accurate Patient Records
Ensure Compliance with Regulatory Standards
Attended Pharmacy Training (CPht) via OTJT Program
NCH Electronic Health Record Analyst 2022-2023
Ensure Accuracy and Security of Patient Data
Conduct Data Analysis to Improve Patient Care
Collaborate with Healthcare Professionals to Optimize EHR Systems
Ensure Compliance with HIPAA and Other Regulatory Standards
Provide Training and Support for EHR Usage
Secured Network Services System Support Analyst 2019-2022
Manage and Maintain Network Security Protocols
Provide System Support and Troubleshooting for Network Issues
Implement Security Measures to Protect Against Cyber Threats
Monitor Network Performance and Optimize Systems
Collaborate with IT Team to Ensure Reliable and Secure Network Operations
Provide User Training and Support for Network Usage
Littleton Regional Hospital IT Analyst 2018-2019
Provide Technical Support and Troubleshooting for Hospital IT Systems
Ensure the Smooth Operation of EHR Systems and Other Medical Technologies
Collaborate with Healthcare Professionals to Improve IT Infrastructure and Services
Implement and Maintain IT Security Measures in Accordance with HIPAA Standards
Manage Database Systems and Ensure Data Integrity for Patient Records
Conduct Regular System Audits and Performance Checks to Optimize Efficiency
Offer Training Programs to Hospital Staff for Effective Use of IT Systems
Handle IT Projects and Upgrades to Support Hospital Growth and Advances in Medical Technology
Frisbie Memorial Hospital Meditech MIS Analyst 2012-2018
Provide Comprehensive Training and Support for Meditech Systems
Resolve Technical Issues and Offer Solutions to Enhance System Performance
Ensure Compliance with Healthcare Regulations and Data Security Standards
Collaborate with Medical Staff to Customize and Optimize Meditech Applications
Perform Routine Maintenance and Upgrades to Systems to Ensure Operational Continuity
Analyze Data to Improve Patient Care and Operational Efficiency
Conduct Training Sessions for Staff on Effective Use of Meditech Modules
Frisbie Memorial Hospital IT Analyst 2008-2012
Implement and Manage IT Solutions to Support Hospital Infrastructure
Ensure Network Security and Data Integrity
Develop Policies and Procedures for IT Operations
Lead Technical Support Team to Address Hardware and Software Issues
Facilitate Communication Between IT Department and Hospital Staff
Monitor System Performance and Conduct Regular Audits
Stay Updated with Emerging Technologies to Innovate IT Services Education
Frisbie Memorial Hospital IT Helpdesk Analyst 2005-2008
Provide frontline technical support to hospital staff
Troubleshoot and resolve network and hardware issues
Document and track IT support requests using ticketing system
Educate users on best practices for system and data security
Frisbie Memorial Hospital ICU Coordinator 2002-2005
Coordinate patient care and ensure adherence to ICU protocols
Provide assistance to ICU nursing staff
Liaise with multidisciplinary teams to optimize patient outcomes
Implement quality improvement initiatives to enhance ICU services
Document and report on ICU performance metrics and patient care data
McIntosh College AS Legal Studies 2001-2003
Major: Legal Studies Minor: Psychology
Plymouth Area High School College Preparatory Studies 1985-1988
Dover Adult Learning Center GED Studies and Certification 1988-1989
Skills & abilities
Programming
Network Security
Data Analysis
System Administration
Communication
Problem Solving
HIPAA Compliance
Quality Measures
Training EHR/Windows