Multi-Skilled Operations Professional with Customer Focus

ROBBIE SWANSON

**** * ****** ** *. Solon Springs, Wi· 715-***-****

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OBJECTIVE: To find better opportunities in which I can utilize my fullest potential for advancement and growth.

EXPERIENCE

JANUARY 2024-JULY 2025- FORKLIFT OPERATOR, MANIONS Loaded semi trucks with a forklift with wholesale building materials per customer sales orders so that each particular sales order came off the semi trucks with ease per stop on each trucks daily journey

MARCH 2015– DECEMBER 2022- SUPPORT SPECIALIST, CLEARESULT Remote work from home position. Work for multiple utility companies throughout the U.S. Taking inbound calls regarding customer rebates. Schedule home energy assessments. Assist with general information regarding energy efficiency programs as well as energy advisement based off of energy consumption reports for Duke Energy. BPI certified, and occasionally make outbound calls for central air conditioning cycling programs. MARCH 2007 – SEPTEMBER 2014

SHIFT MANAGER, ARBY'S

Certified food handler. I handled the day-to-day operations. Money management and inventory counts. Assisted with food preparations as well as cashiering when shorthanded. Created schedules. Managed 15 employees. Also assisted in cleaning the restaurant daily. EDUCATION

1998- Graduated from Superior Senior High School with diploma. SKILLS

• TYPE 60 WORDS PER MINUTE

• GREAT ORGANIZATIONAL SKILLS

• GOOD WITH COMPUTERS

• EFFICIENT IN WORD, EXCEL, AND OUTLOOK

• VERY GOOD AT MULTITASKING

• EXCELLENT CUSTOMER SERVICE SKILLS

• ADAPTS TO CHANGES AND LEARNS QUICKLY

• MECHANICALLY INCLINED

• BPI CERTIFIED, (BUILDING PERFORMANCE

INSTITUTE)

• LANDSCAPING, 0 TURN OPERATIONS,

LAWNMOWERS, WEED TRIMMING

2

REFERENCES

• Melanie Sievert- Supervisor- 218-***-****

• Ally Parameter- Supervisor- 218-***-****

• Jaime Hayden- Supervisor- 218-***-****

• Salina Seehus- Co-worker- 218-***-****

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