IT Support and Networking Professional
Resume:
Nicholas Cagnassola
Howell, New Jersey 07731
***********@*****.***
SUMMARY OF QUALIFICATIONS
Quick thinker and fast learner with great problem solving skills. Very observant with great attention to detail. Extremely responsible, very organized and flexible. Highly motivated and willing to get any job done accurately and on time.
EDUCATION
Bachelor of Arts in Computing and Informatics
August 2024
Rowan University, Glassboro, NJ
GPA 3.12
TECHNICAL SKILLS
Efficient in programming, technical use, and networking. Programming Languages: Java, C++
OS & Environments: Windows, MacOS, Microsoft Office 365, Cisco VPN, Aruba Networks, Palo Alto, Meraki
WORK EXPERIENCE
Atlantic Container Line, Westfield, NJ January 2025-July 2025 Information Technology Specialist-Provided technical solutions to coworkers and clients while logging solutions into the ticket system’s database. Created VPN tunnels for clients across the world while maintaining the network and firewall in the Westfield office, co-locations, and data centers. Turn-key Technologies, Inc., Sayreville, NJ July 2023-August 2023 Systems Engineer Intern-Unboxed Aruba switches, access points, and accessory hardware. Upgraded firmware to customers’ standards and installed the hardware while ensuring their connectivity is stable enough to run at all times. Monitored the devices’ health remotely through cloud-based access and provided troubleshooting for customers. Rowan University Residential Learning & University Housing, Glassboro, NJ September 2022-May 2023 Office Assistant-Assisted students and parents with quick and accurate solutions to their concerns while managing a physical inventory of keys and its database for thousands of students. Atlantic Container Line, Westfield, NJ May-June 2020, July-August 2021 Assisted with setup of desktop computers, Dell laptops, and printers for remote workers during pandemic. Installed all software as needed and tested connectivity for end users. River Rock Restaurant & Marina Bar, Brick, NJ April 2019-February 2020 Expeditor/Food Runner-Utilized multitasking techniques to ensure proper completion of orders in the kitchen. Efficiently prepare or serve food to tables while providing excellent customer service. Stewart’s Root Beer, Point Pleasant, NJ June 2022-August 2023 Server-Engaged with customers daily to provide the best dining experience. Input orders, prepared drinks, and ran food for multiple tables at once while tending to each customers’ needs. COMMUNITY SERVICE
Colts Neck HS NJROTC Academy, Colts Neck NJ 2016-2020 Over 500 hours of community service from various organizations, events, and charities including:
● Habitat for Humanity
● Tunnel to Towers
● Bradley Beach Cleanups
● Toys for Tots
● Colts Neck NHS Color Run and 5K
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