Mail Clerk and Site Supervisor Professional

Clifford Padilla

Brooklyn, NY *****/ 347-***-**** / ******************@*****.***

PROFESSIONAL PROFILE

Dedicated and reliable professional. Previous experience includes work as a site supervisor. Strong communication, problem solving and organizational skills. Able to work independently and as part of a team. Seeking a position where I will be able to use my skills and experience as a mail clerk to handle the incoming and outgoing mail and to ensure that everything goes to the proper destination.

SKILLS

Excellent Communication Problem Solving Organizational Skills Leadership

Customer Service Ability to Train and Mentor Active Listening Time Management

Conflict Resolution Teamwork and Cooperation

EXPERIENCE

Select Express and Logistics – Site Supervisor 03/2009-7/2011

-supervised a crew of 5 messengers, ensuring all deliveries were executed in a timely manner

-tracked incoming and outgoing packages, and communicated the information with crew and customers

-entered data into the information system, ensuring the proper recording keeping of incoming and outgoing deliveries

-handled customer complaints, sought to ensure the satisfaction of the customers

-designed work flows, efficient systems to promote fast and safe delivery of goods

Colgate Palmolive – Mail Clerk 03/2003-11/2007

-sorted and organized incoming mail

-handled outgoing mail to UPS, DHL, FedEx

-worked on mass mailings, ensured they were delivered at the proper times

-serviced copy machines, stocked them with paper, ink and toner

Royal Bank of Scotland – Mail Clerk 03/1999-06/2002

-sorted and organized incoming mail

-ensured that copy machines were properly serviced

-handled business checks from the Federal Reserve as well as the NY State Dept of Finance

-dropped off daily and weekly deposits at banks

-distributed and delivered mail to appropriate departments

EDUCATION

-GED 1993

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