Data Entry

Hedy Dibble

**** ******** ****** ***** *******, TX 75051 469-***-**** *.****.****@*****.***

Experienced Data Entry professional with over 18 years of hands on experience in general office and customer service

PROFESSIONAL EXPERIENCE

Data Entry

Interviewed customers and keyed in data to open new customers

Updated data ensuring information accuracy and attention to detail

Ensured data confidentiality for both the company and the customer

Created spreadsheets reports for all levels of company administration

Transferred data into computer files or database systems

Prepared invoices, shipping documents, order forms and contracts

Communications

Received, listened and resolved customer complaints and concerns

Prepared email communications and correspondence to customers

Verified and checked customer information for correctness

Informed customers by mail or telephone of order information

Adaptability

Multitasked to assist the company and other employees

Operated as a Forklift Driver to move orders from press to pickup

Assisted other team members and ensured a cohesive company mission

Managed work time to complete all tasks and remain highly organized

Provided excellent customer service under all conditions

Exhibited dependability to become a trusted employee

OFFICE SKILLS

Data Entry and 10 Key

Microsoft Office Suite including MS Word, Excel, PowerPoint

EMPLOYMENT HISTORY

Data Entry Clerk, Print Pack, Grand Prairie, Texas April 1989 – January 2009

EDUCATION

High School General Education Diploma, Dallas, Texas February 1981

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