Operations and Customer Service Leader with 15+ Years Experience
Resume:
Tabitha S. Fiorentino
************@*****.***
Objective: To obtain employment with a company proposing advancement opportunity and stability where I may Implement my experience as well as utilize my skills to achieve success within that organization. Overview: Recognized for delivering unparalleled customer service. A verifiable track record of success backed by Impeccable references. Areas of expertise include:
*Exceptional Customer Service *New Product Introduction
*Merchandising and Displaying *Budget/Record keeping
*Employee Management *Problem Solving
*New Location Star-up Management *Inventory and Pricing Controls
*Computer/POS Scanning Use *Logistics
*corrections *conflict management
* Forklift/ pallet jack operation *Time management
* S.O.P Development * Gemba
*HazMat Training * Shipping/Receiving
Employment: Dollar tree distribution center Marengo, oh 6/2023 - present Shift manager- manage work flow, train new associates, cross train, etc. Ryder-(3PL) Etna, Oh 4/2022-7/2022
shift manager--Manage work flow, train new hires,inventory control, shipping/receiving, supervise 100 employees, etc.
Ceva Logistics-(3PL) Lordstown Motors North Jackson, Oh 2/2021-6/2022 Supervisor-Manage work flow, train new hires, Supervise 10 employees, yard management, create s.o.p’s,etc. Amazon North Jackson, Ohio 2019-2021
Supervisor –assist in package distribution, yard management, associate management, Supervise 30+ employees Ace/Worldwide Bonding Co. Inc. Warren, Ohio 2008-2019 Fugitive Recovery Agent/court processer –processed information for local courts & ensure clients follow court rulings and track inmates
PCX-Pocket Change Exchange Inc. Ohio 2006-2012
Store Manager/Sales-oversee employees (7), customer service, merchandising, etc. Mastercuts/Regis Corp. Ohio 2003-2006
Managing Cosmetologist/Sales Associate – customer service, merchandising, inventory etc. EDI Imaging Inc. Niles, Ohio 1999-2004
Supervisor/Sales- seasonal position; setup & display for holidays, customer service Comprehensive Logistics Lordstown, Ohio 1994
Parts picker/sort dept. - picked & sorted parts for customer orders Education: Ohio Dept. Of Insurance 2012
Equivalency: License bail agent
American Intercontinental University
Hoffman Estates, IL 2008
Equivalency: Bachelor of Science in Criminal Justice, Magna Cum Laude American Intercontinental University
Hoffman Estates, IL 2006
Equivalency: Associates of Arts in Business Management/Administration Raphael’s School of Beauty
Niles, Ohio 2004
Equivalency: Managing Cosmetology License
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