LAYLA
BRIDGES
*************@*****.***
Bethalto, IL 62010
Goal oriented Certified Clinical Medical Assistant and Certified Phlebotomist with fresh knowledge of medical terminology and HIPPA compliance. Enthusiastic and driven to established a career working in the medical field. Supportive and dedicated to quality patient care. PROFESSIONAL SUMMARY
SKILLS
Achieved effective
communication with patients and
healthcare professionals,
enhancing service delivery over 8
years. Delivered safe and
efficient injection
administration, contributing to
patient satisfaction for 8 years.
Applied comprehensive
knowledge of physiology and
anatomy to improve patient
outcomes. Optimized EMR
systems for better data
accessibility and patient care for
8 years. Executed phlebotomy
with a focus on patient comfort
and accuracy for 8 years.
Mastered multitasking in high-
pressure healthcare settings for 8
years. Performed venipuncture
with a commitment to quality
care. Utilized ICD-10 coding to
maintain compliance in medical
documentation. Recorded vital
signs to support clinical
assessments effectively.
Employed CPT coding to enhance
billing accuracy. Developed
robust experience in medical
office operations.
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St. Louis School of Phlebotomy
St. Louis, MO • 06/2018
EDUCATION
SIHF Healthcare - Medical Assistant, Phlebotomist
Alton, IL • 08/2021 - 10/2025
Innovare Health Advocates - Medical Assistant, Phlebotomist Alton, IL • 10/2018 - 08/2021
Macoupin Family Practice - Certified Medical Assistant Gillespie, IL • 07/2018 - 10/2018
WORK EXPERIENCE
Administered patient care by preparing examination rooms and ensuring necessary supplies were available.
•
Assisted healthcare providers with patient examinations, enhancing workflow efficiency and patient satisfaction.
•
Managed patient records using electronic health record (EHR) systems to ensure accuracy and confidentiality.
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Coordinated appointments and follow-up communications, improving patient engagement and retention rates.
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Proficient in obtaining and monitoring patients vital signs. Being the liaison between patients and the providers. Record, manage, update patients information and medical histories in accordance to HIPAA in EHR. Prep patients for exams and procedures. Perform venipuncture, processing of labs and various CLIA POC procedures. Answer patient calls, schedule and or reschedule patient visits. Obtaining specialist referrals as directed by physicians. Dress wounds and administer medication according to specifications directed by RN, NP or MD. Knowledge of ICD10 and CPT codes used to order diagnostics. Ensure the cleanliness of exam and triage areas in compliance with OSHA regulations. Oversee supply inventory and responsible for ordering and stock maintenance. Perform a large variety of both administrative and clinical duties.
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I provide assistance to doctors, nurses, other health care providers and patients. I work directly with patients performing hands on care and testing under a physician's supervision. Common job duties include taking a patient's medical history, obtaining and recording vital signs, performing specimen collection and testing, administering injections and assisting with patient examinations and medical procedures. Also charting and obtaining information on an EMR.
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Certified Medical Assistant:
Clinical Medical
St. Louis School of Phlebotomy
St. Louis, MO • 02/2018
Certified Phlebotomist
St. Louis School of Phlebotomy
St. Louis, MO • 02/2018
anatomy and physiology: OSHA
CERTIFICATIONS AND
LICENSES
Certified Medical Assistant June
2018 to present
•
• CPR Certification
Certified Phlebotomy Technician
(CPT) April 2017 to Present
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LabCorp - Phlebotomy externship
Maryville, IL • 02/2018 - 07/2018
40 hour clinical externship, working hands-on with patients. Performing a variety of venipunctures. As well as acting as a supportive team member in the clinic. Received high marks and an excellent review for my professional conduct and willingness to learn.
•
ADDITIONAL INFORMATION
• Skills and scope of practice
Skilled in multitasking work Empathetic with excellent interpersonal skills
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• Active Listening and critical thinking skills as Strong work ethics
• Well as excellent communication skills