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Certified Medical Assistant & Phlebotomist Professional

Location:
Bethalto, IL
Posted:
November 15, 2025

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Resume:

LAYLA

BRIDGES

*************@*****.***

618-***-****

Bethalto, IL 62010

Goal oriented Certified Clinical Medical Assistant and Certified Phlebotomist with fresh knowledge of medical terminology and HIPPA compliance. Enthusiastic and driven to established a career working in the medical field. Supportive and dedicated to quality patient care. PROFESSIONAL SUMMARY

SKILLS

Achieved effective

communication with patients and

healthcare professionals,

enhancing service delivery over 8

years. Delivered safe and

efficient injection

administration, contributing to

patient satisfaction for 8 years.

Applied comprehensive

knowledge of physiology and

anatomy to improve patient

outcomes. Optimized EMR

systems for better data

accessibility and patient care for

8 years. Executed phlebotomy

with a focus on patient comfort

and accuracy for 8 years.

Mastered multitasking in high-

pressure healthcare settings for 8

years. Performed venipuncture

with a commitment to quality

care. Utilized ICD-10 coding to

maintain compliance in medical

documentation. Recorded vital

signs to support clinical

assessments effectively.

Employed CPT coding to enhance

billing accuracy. Developed

robust experience in medical

office operations.

St. Louis School of Phlebotomy

St. Louis, MO • 06/2018

EDUCATION

SIHF Healthcare - Medical Assistant, Phlebotomist

Alton, IL • 08/2021 - 10/2025

Innovare Health Advocates - Medical Assistant, Phlebotomist Alton, IL • 10/2018 - 08/2021

Macoupin Family Practice - Certified Medical Assistant Gillespie, IL • 07/2018 - 10/2018

WORK EXPERIENCE

Administered patient care by preparing examination rooms and ensuring necessary supplies were available.

Assisted healthcare providers with patient examinations, enhancing workflow efficiency and patient satisfaction.

Managed patient records using electronic health record (EHR) systems to ensure accuracy and confidentiality.

Coordinated appointments and follow-up communications, improving patient engagement and retention rates.

Proficient in obtaining and monitoring patients vital signs. Being the liaison between patients and the providers. Record, manage, update patients information and medical histories in accordance to HIPAA in EHR. Prep patients for exams and procedures. Perform venipuncture, processing of labs and various CLIA POC procedures. Answer patient calls, schedule and or reschedule patient visits. Obtaining specialist referrals as directed by physicians. Dress wounds and administer medication according to specifications directed by RN, NP or MD. Knowledge of ICD10 and CPT codes used to order diagnostics. Ensure the cleanliness of exam and triage areas in compliance with OSHA regulations. Oversee supply inventory and responsible for ordering and stock maintenance. Perform a large variety of both administrative and clinical duties.

I provide assistance to doctors, nurses, other health care providers and patients. I work directly with patients performing hands on care and testing under a physician's supervision. Common job duties include taking a patient's medical history, obtaining and recording vital signs, performing specimen collection and testing, administering injections and assisting with patient examinations and medical procedures. Also charting and obtaining information on an EMR.

Certified Medical Assistant:

Clinical Medical

St. Louis School of Phlebotomy

St. Louis, MO • 02/2018

Certified Phlebotomist

St. Louis School of Phlebotomy

St. Louis, MO • 02/2018

anatomy and physiology: OSHA

CERTIFICATIONS AND

LICENSES

Certified Medical Assistant June

2018 to present

• CPR Certification

Certified Phlebotomy Technician

(CPT) April 2017 to Present

LabCorp - Phlebotomy externship

Maryville, IL • 02/2018 - 07/2018

40 hour clinical externship, working hands-on with patients. Performing a variety of venipunctures. As well as acting as a supportive team member in the clinic. Received high marks and an excellent review for my professional conduct and willingness to learn.

ADDITIONAL INFORMATION

• Skills and scope of practice

Skilled in multitasking work Empathetic with excellent interpersonal skills

• Active Listening and critical thinking skills as Strong work ethics

• Well as excellent communication skills



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