Kevin Hooper
Electrical Engineer
***** ******* ***** *****, ********, 20720, USA
1-347-***-**** · *************@*****.***
Skills
Communication
Teamwork
Ability to Work Under
Pressure
Adaptability
Customer Service
Leadership Skills
Effective Time Management
Communication Skills
Strong Critical Thinking Skills
Decision Making Skills
Complex Problem Solving
Hobbies
Singing, Listening to music,
watching sports, travelling
and volunteering in my
community.
Profile
A critical thinker who strives to drive a company's sales by utilizing my troubleshooting, installation and excellent customer service skills. Employment History
Field Service Technician, Jamaica Public Service, Kingston June 2005 — Present
• Report hazardous condition and meter reading.
• Audit and investigate instrument and old current meter connect service installation. Change smart meters and troubleshoot for fault and Operate truck bucket.
Meter Reader, Jamaica Public Service, Kingston, Jamaica January 2003 — June 2005
• Read approximately 100 electric meters daily in order to provide customers with accurate billing.
• Drove 15-50 miles per day to, from and during routes in company issued vehicle. Upheld positive customer relationships through face-to -face interactions.
Education
Diploma, National Tool and Engineering Institute, Kingston September 1998 — July 2001
High School Diploma, Dunoon Technical High School, Kingston September 1996 — July 1996
Courses
Defense Driving, Driver Improvement Institute
June 2018 — July 2018
Large Account Technician, Jamaica Public Service
March 2016 — March 2016
Electrical Line Work Training, Jamaica Public Service February 2015 — February 2015
Field Service Technician Training Programme, Entry Level, Jamaica Public Service
January 2007 — July 2007
References
References available upon request