Operations and Warehouse Team Lead

Minh Tran

253-***-**** *************@*****.*** East Meadow, NY 11554

SummaryResults-driven professional with over 10 yearsof experience in production, assembly, and warehouse operations. Skilled in shipping, receiving, and managing production lines. Possesses a strong background in customer service, cashiering, and food service, with a focus on delivering high-quality service.

Work Experience

Driver Helper/Material HandlerSouthern Wine & Spirits– Syosset, NY June 2025 – July 2025

● Assisted with the delivery of products, including wine and spirits, to various locations.

● Helped with the loading and unloading of goods from trucks, ensuring items were properly secured and organized.

● Maintained accurate delivery records and ensured all paperwork was completed.

● Acted as a material handler, assisting with inventory, picking, and preparing items for shipment.

SupervisorWorld Pack – California June 2023 – June 2025

● Managed a team in a warehouse environment, overseeing daily packing and shipping operations.

● Ensured efficient and accurate order fulfillment by coordinating with team members and monitoring workflow.

● Trained new employees on company procedures, safety protocols, and proper handling of goods.

● Solved problems and handled issues that arose with inventory, shipments, and staff, helping to maintain a smooth operation.

Shipping/Receiving AssociateThe TJX Companies, Inc.– Washington December 2022 – March 2023

● Managed the process of shipping and receiving goods, ensuring accurate inventory and timely delivery.

● Unloaded and loaded trucks, checked incoming products against invoices, and organized merchandise in the warehouse.

● Operated warehouse equipment safely and efficiently to move products.

● Maintained a clean and organized work environment by following all safety protocols. PickerO'Reilly Automotive Stores, Inc. – Tacoma,WA June 2022 – September 2022

● Performed order picking duties, locating and pulling merchandise based on pick tickets.

● Packaged and prepared parts for shipment, ensuring all items were properly labeled.

● Maintained high standards for accuracy and productivity when fulfilling orders.

● Kept the work area clean and organized, and operated equipment safely. SupervisorCostco – Washington May 2021 – February2022

● Supervised and coordinated tasks for a team of employees, including cashiers and stockers, to ensure operational efficiency.

● Maintained product quality and ensured employee safety by upholding company standards.

● Assisted with employee training and performance evaluation.

● Handled customer service issues and resolved conflicts among team members to maintain a positive work environment.

● Ensured compliance with company policies and procedures. Cashier/Customer ServiceAm Pm Arco – Tacoma, WA May 2017 – May 2021

● Provided exceptional customer service and handled cashier duties.

● Managed daily transactions and maintained a clean, organized workspace. Skills

● Warehouse & Production:Warehouse Operations (4 years),Manufacturing (6 years), Production (4 years), Assembly (10+ years), Packaging (10+ years), Shipping & Receiving (3 years), Procedure Lines (2 years)

● Customer Service:Customer Service (7 years), FoodService (6 years), Valet Parking Systems (4 years)

● Additional Skills:Delivery Driver (5 years), StoreManagement (4 years), Cashier (7 years)

Education

San Jose City College– San Jose, CA June 2001 – May 2002 Garden City High School– Kansas City, KS February1999 – June 2000 Certifications and Licenses

● Food Handler Certification

● Driver’s License, September 2000 – Present

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