Quality Assurance and Customer Service Lead
Resume:
Asfiya Aziz
Quality Lead
Asfiya Aziz
Harrison, NJ 07029
***********@*****.***
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Skills
● Familiar with basic computer software and computer programming. Work efficiently in a fast paced environment with accuracy.
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Experience
Long Term Substitute Teacher
Kearny NJ
Adecco/ Warehouse Associate
March 2019- October 2019, Newark, NJ
Work accurately and efficiently on the Assembly line in order to provide customers with meal packing orders, Assist assembly line leads in managing the assembly line to produce accurate customer orders. Train new comer associates with appropriate assembly line procedures.
Hello Fresh/ Customer Care Associate
October 2019- Present,Newark, NJ
Work accurately and efficiently to produce customer meal packing orders following lead instructions.
Hello Fresh/ Quality Control Inspector
December 2019- Present
Inspect customer meal packing kits to provide excellent customer service using company software. Prevent errors as assembly line associates assemble customer meal kits and orders. Train newcomer Quality Associates with quality control procedures.
Intercall / Senior Conference Operator
MONTH 2004 - MONTH 2008 Wayne
Lead conference calls with clients using conference call software. Allow the client to allow prospective clients and investors to ask questions during conference calls. Take reservations for future client conference calls.
Macy’s/ Retail Associate
September2007- September 2006
Provide Excellent Customer Service to Customers in the Young Men department.
Maintain a great customer environment in the Young Men department by presenting department merchandise in an inviting manner.
Obtain customer accounts with the store credit card for future purchases.
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Education
Montclair State University
September 2011 May 2012,, Montclair, NJ
Bachelor's Degree in Family Studies. Completed requirements for Early Childhood Education with the concentration of Teacher Prepared Curriculum,
Hudson County Community College / Associate Degree
September 1998- MONTH 2003, Jersey City, NJ
Associate Degree in Arts to complete in Early Childhood Education towards Teacher Preparatory Program.
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