Front Desk-Oriented Office Administrator Candidate
Resume:
Shekib Ahmad Masoumi
**-* ***** ****, *********, SK S7H 3L8, Canada
Tel: 639-***-****
Email: *************@*****.***
CAREER OBJECTIVE:
Hardworking and organized professional with experience in customer service and team management. Skilled in handling day-to-day tasks, solving problems, and working well with customers and team members. Seeking a Front Desk position where I can apply strong communication and organizational skills to provide excellent customer service and contribute to the success of the company. SUMMARY OF SKILLS:
• Strong work ethic and dedication
• Excellent time management, organized
• Strong at building trusting relationships with clients
• Knowledgeable in basic computer skills
• Hard-working, deadline-oriented, team player, can work under pressure
• Multilingual: English/Dari
WORK EXPERIENCE:
Garden Clerk - Produce Department Apr 2025 – Aug 2025 Superstore, Saskatoon, SK
• Assisted customers with plant selection, gardening tools, and seasonal products
• Maintained the cleanliness and organization of the garden center
• Monitored plant health by watering, pruning, and checking for pests
• Restocked shelves and displays with plants, soil, fertilizer, and gardening supplies
• Updated price tags and promotional signage as needed
• Collaborated with team members to set up seasonal displays and sales events
• Answered phone inquiries regarding product availability and store hours Manager - Student Affairs Directorate July 2012 – Aug 2021 University of Kabul, Kabul City, Afghanistan
• Provided advice and counselling to students on academic and career-related matters
• Coordinated and oversaw student welfare programs and services
• Addressed and resolved student issues, maintaining a safe and supportive environment
• Developed and managed initiatives that promoted student engagement, inclusion, and community building
• Supervised and mentored student affairs staff, volunteers, and student leaders, ensuring effective performance and professional development General Manager June 2011 – July 2012
Canadanfund–sales department, Kabul City, Afghanistan
• Managed day-to-day operations, including sales tasks
• Monitors the prices of products in the local market, international market, and organizational policies
• Accomplished the products price and reporting between the Afghanistan office and the Canadian central office.
• Developed good relationships with stakeholders, partners, and business owners. VOLUNTEERING EXPERIENCE:
Saskatoon Food Bank and Learning Centre - Saskatoon, SK 2024
• Sorted and packed food items for distribution, ensuring accuracy and efficiency.
• Assisted clients with receiving essential goods in a respectful and supportive manner. Wonder Hub, Saskatoon, SK 2024 -2025
• Distributed winter items (gloves, toques) to children, youth, and families during skating season.
• Provided friendly assistance to visitors, ensuring a welcoming environment. Saskatoon Open Door Society (Front Desk Assistant) – Saskatoon, SK Dec 2024 – Jan 2025
• Assisted in receiving all clients at the front desk area
• Helped in providing important information to clients Immigration Partnership Saskatoon – Saskatoon, SK August 2024
• Supported event planning by assisting with administration, communications, decorations, and entertainment programs for newcomers.
• Contributed to creating an inclusive and welcoming atmosphere for immigrant families. EDUCATION & TRAINING:
Employment Training Program Aug 2025 - Present
International Women of Saskatoon – Saskatoon, SK
Service Best Certificate June 2025
Tourism Saskatchewan
WHMIS Certification May 2025
Saskatoon, SK
Life and Employment Enhancement Program (LEEP) Sep 2024 – Oct 2024 Saskatoon Open Door Society, Saskatoon, SK
Bachelor of Arts in Psychology and Education Science 2009 Kabul University- Kabul City, Afghanistan
REFERENCES:
Bella Wang
Assistant Manager
International Women of Saskatoon
Email: ********************@************.***
Tetiana Petryshcheva
Job Development Coordinator
International Women of Saskatoon
Email: ******************@************.***
Hawa-Elmi Mohamed
ETP Program Worker
International Women of Saskatoon
Email: ***********@************.***
Loredena Carla
Employment counselor
Saskatoon Open Doors Society
Email: *******@****.**.**
Kristin Drummond
Employment Coordinator
Quint Development Corporation
Email: **@**************.**
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