Customer Service & Training Specialist

Ruth Morrison

**** ********* ***** *******, ** **013- ***************@*****.*** 678-***-****

Objective:

Maximize the performance of an organization by addressing the challenges to yield the results that benefit both internal and external customers by applying my knowledge and skills/experience and providing superior service.

Skills Summary

Multi-Tasking Ability

Superior teamwork

Asks for assistance when needed

Verbal and Non Verbal Communication Ability

Punctual

Superior Customer Service Ability

Professionalism

Perform and Accomplish tasks with an attitude of Integrity

Completes tasks with accuracy

Employment History

STRATEGIC TRAINING AND EMPLOYMENT INC: JOB READINESS TRNG DECATUR, GA

October 2016 to Present

Preparing and building resume or job application according to the job description

Preparing and understanding the importance of a cover and thank you letters

Work focused career exploration and recognizing skills that fit desired career

Training and understanding proper interviewing skills in the 21st century

MARTA: MYSTERY RIDER ATLANTA, GA

August 2008 to September 2013

Evaluated the entire transportation experience such as:

Ensured that MARTA complied with the schedule

Monitored Bus operator behavior to make sure passengers had a pleasant experience

Observed passengers to ensure that MARTA adhere to bus/rail policies

Education

BROWN MACKIE COLLEGE – Atlanta, GA

Certification in Criminal Justice- MAY 2015

WHEELER HIGH SCHOOL – Marietta, GA

High School Diploma- MAY 2001

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