Multilingual Certified Medical Assistant with 12+ Years

Nelcy Brito

Dorchester, MA *****

**************@*****.*** 857-***-****

SUMMARY:

Experienced and certified Medical Assistant (CCMA) with +12 years in healthcare and +6 years in direct clinical CMA roles. Skilled in phlebotomy, administering injections, vital signs, triage, and patient education. Strong background supporting internal medicine, OB/GYN, and adult day health programs. Proficient in Epic and Meditech EMRs, with experience in both front and back-office operations. Fluent in Spanish, Portuguese, French, and Cape Verdean Creole. EDUCATION:

Millennium Training Institute Boston, MA

• Certificate CMA in Clinical Medical Assistant, 2022 Roxbury Community College Boston, MA

• Bachelor of Science Currently Enrolled

Tecto Zero High School Milton, MA

• High School Diploma

CERTIFICATIONS:

• CPR/BLS

• CCMA

• CNA

SKILLS:

• Phlebotomy

• Vitals Collection

• Patient Prep

• Experience administering injections

• HIPAA Compliance

• Medical Terminology

• EMR Systems (Epic, Meditech)

• Patient Scheduling

• Insurance Verification

• Medical Office Procedures

• Records Management

• Documentation Review

• Medical Billing

• Coding (ICD-10)

• Multilingual

• Customer Service

• Patient Care.

WORK EXPERIENCE:

The Village of Joy Adult Daycare Health Center West Roxbury, MA Certified Medical Assistant

August 2024 – May 2025

• Sanitized, restored, and organized exam rooms and medical equipment.

• Obtained client medical history, medication information, symptoms, and allergies.

• Performed medical records management, including filing, organizing and scanning documents.

• Built strong relationships with patients through effective communication skills that foster trust in the facility's commitment to quality care.

• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Carney Hospital (OBGYN) Dorchester, MA

Certified Medical Assistant

November 2021 – December 2024

• Ensured accurate diagnoses by proficiently collecting lab specimens and conducting routine tests including vitals.

• Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.

• Prepped rooms are inclusive of sterilizing equipment.

• Comforted anxious patients before procedures and listened to concerns, offering support, and compassion while documenting medical history and chief complaints.

Catholic Memorial Home Fall River, MA

CAN/Medical Assistant

December 2019 – December 2021

• Assisted patients with daily living activities, promoting independence and dignity.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

• Promote good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

• Enhanced patient satisfaction by providing compassionate and attentive care. Fall River Health Care Temp Agency Fall River, MA Certified Nurse Assistant

July 2017 – December 2019

• Enhanced patient care in different facilities assigned by agency.

• Assisted patients with daily living activities, promoting independence and dignity.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels

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