Logistics & Delivery Specialist with Track Record
Resume:
Cameron Matthews
Fort Worth, TX *****
***************@*****.***
Professional Summary
Dependable and customer-focused delivery and logistics professional with 5+ years of experience in retail operations, transportation, and billing coordination. Skilled in route management, order accuracy, and customer service excellence. Recognized for strong communication, problem-solving, and teamwork skills with a proven ability to meet tight deadlines and maintain safety standards. Work Experience
Delivery Driver
Walmart InHome Delivery – Fort Worth, TX
June 2025 – Present
● Deliver groceries and merchandise directly to customers’ homes while ensuring order accuracy and professionalism.
● Operate company vehicles safely while maintaining 100% on-time delivery record.
● Provide courteous and efficient service, resolving customer issues promptly.
● Utilize handheld delivery applications and GPS routing systems to optimize routes. Billing Manager
Northern Kentucky Pediatric Dentistry - Independence, KY August 2023 - March 2025
● Processed patient billing, submitted insurance claims, and managed account collections.
● Coordinated appointment scheduling for new and returning patients.
● Ensured compliance with HIPAA and accuracy in medical billing codes. Assistant Store Manager - Operations
Dollar Tree - Florence, KY
May 2023 - January 2024
● Managed daily store operations and team scheduling.
● Oversaw customer service, audits, deposits, and inventory control.
● Trained and supervised a small team to achieve sales and efficiency goals. Specialist
Sam's Club - Florence, KY
October 2022 - September 2023
● Supported checkout efficiency by monitoring POS lanes and assisting cashiers.
● Coached team members on process improvements and customer interactions.
● Recommended workflow adjustments that improved speed and reduced costs. Personal Shopper
Walmart Supercenter - Fort Wright, KY
March 2021 - October 2022
● Selected and prepared customer orders with accuracy and efficiency.
● Trained new associates on order fulfillment and customer communication.
● Maintained high satisfaction ratings through attention to detail and professionalism. Social Media Evaluator
Lionbridge Technologies Inc. - Boise, ID
May 2020 - March 2022
● Evaluated social media content for accuracy, engagement, and policy compliance.
● Analyzed trends and provided feedback to improve content quality.
● Developed detailed reports for team meetings and performance tracking. Cashier
Walmart - Montgomery, AL
October 2020 - February 2021
● Processed transactions accurately and maintained a clean checkout area.
● Promoted sales by informing customers about current promotions.
● Assisted with training new cashiers on store policies and best practices. Server
American Cruise Lines - Guilford, CT
August 2019 - January 2020
● Provided attentive service and assisted passengers with menu selections.
● Maintained cleanliness and organization in dining areas. Cook/Cashier
Bojangles - Augusta, GA
March 2017 - May 2018
● Prepared food and handled cash transactions in a fast-paced environment.
● Ensured compliance with health and safety standards. Certifications
● Food Handler Certification
● ServSafe Certified
● OSHA Certified
● HIPAA Certified
Skills
● Delivery & Logistics: Route optimization, safe driving practices, time management, order accuracy
● Customer Service: Communication, conflict resolution, client satisfaction, professionalism
● Administrative: Billing, scheduling, data entry, Microsoft Office, account management
● Technical: Mobile apps, POS systems, data analytics, computer proficiency
● Soft Skills: Team leadership, attention to detail, adaptability, problem-solving
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