Finance Student with Customer-Service Strengths

Jaelyn Robertson

Killeen, TX 254-***-**** *************@*****.*** 3400 Victoria circle

Objective

Motivated and reliable finance student with hands-on customer service experience and strong interpersonal communication skills. Great at handling transactions, solving customer concerns, and supporting my team with accuracy and enthusiasm. Eager to continue learning and contribute to a diverse team environment. Known for attention to detail, a positive attitude, and a strong work ethic. Experience

Killeen Bingo Hall – Killeen, TX

Cashier

2023 – 2025

● Helped customers with purchasing bingo cards and redeeming winnings

● Answered questions and concerns promptly, while delivering excellent customer service.

● Operated end-of-shift cash drawer counting with accuracy. Taqueria Mexico Restaurant – Harker Heights, TX

Server / Cashier

2022 – 2023

● Processed customer orders through POS system and ensured order was correct.

● Provided friendly, attentive service to enhance customer satisfaction

● Performed closing duties, including receipt reconciliation and cleaning responsibilities

Education

Texas A&M University–Central Texas – Killeen, TX

Bachelor of Applied Arts and Sciences, Major: Finance Expected Graduation: 2027 GPA: 3.0

● Doing Coursework in corporate finance, financial markets, and business strategy to further my degree.

Central Texas College – Killeen, TX

Associate Degree with Business Foundations

2023–2025 GPA: 2.9

● Completed general education and business courses that were supporting transfer to Texas A&M–Central Texas

Skills & abilities

Money Handling POS Transactions

Customer Service Conflict Resolution

Communication Teamwork

Problem Solving Critical Thinking

Attention to Detail Accuracy

Microsoft Office (Word, Excel)

Highly Motivated Quick Learner

Achievements

● Completed Internship at family friend owned business and worked closely with boss and finance related work.

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