Team Leader

SC

SHANNON COLEMAN

*******.*********@*****.*** 937-***-**** Greenfield, ohio 45123

Dynamic leader with a strong background in managing daily operations and enhancing customer experiences. Skilled in employee training and effective communication, consistently driving improvements in service quality and team performance to achieve business goals.

Employee training

Inventory management

Customer service

Operational supervision

Quality control

Relationship building

Effective communication

Excellent communication

Corvac Composites Greenfield, ohio

Lead

04/2024 - Current

Trained new employees on company policies and procedures. Supervised team members during shifts to ensure smooth operations. Assisted in training new employees on shift operations. Maintained an organized work environment by delegating tasks to staff as needed.

Checked orders for quality and completeness.

Utilized POS systems efficiently for order processing and inventory management.

MSK dog supplies llc Greenfield, ohio

Owner/Operator

11/2017 - Current

Oversaw inventory management and product ordering processes. Resolved customer inquiries and provided tailored solutions. Managed daily operations of the business, including staff, sales, inventory, and accounting.

Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues. Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.

Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.

Created marketing strategies to drive revenue and increase brand visibility. Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Coach Colemans landscaping and mowing

llc Greenfield, ohio

operator

04/2008 - Current

Operated landscaping equipment for mowing and trimming tasks. Maintained tools and machinery for optimal performance. Ensured work areas remained clean and organized throughout projects. Followed safety protocols while performing outdoor tasks in various conditions.

Assisted team members with project execution and workflow management. Summary

Skills

Experience

Inspected job sites to assess requirements and plan necessary actions. Collaborated with coworkers to perform projects quickly and meet business goals.

Inspected finished products to verify conformity to quality standards. Greenfield McClain H.S Greenfield, OH

05/1990

Education and Training

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