Insurance Sales & Customer Service Specialist
Resume:
Associate In Science:
Columbia College
Jefferson City, MO
****.*********@*****.***
Blackburn, MO 65321
Skills
• Office Equipment
• Sales Support
• Shift Management
• Multi-line Phone Systems
• Food Preparation
• Food Production
• Store Management Experience
• Sales
• Planograms
• Merchandising
• Retail Sales
• Microsoft Excel
• Microsoft Word
• Customer service
• Delivery driver experience
• Retail Management
• Supervising Experience
• Cash Handling
• Inventory Control
• Pricing
• Debits & credits
• Salesforce
• Product knowledge
• Relationship building
• Problem solving
• Customer service excellence
Education And Training
Results-driven professional in insurance sales, known for exceptional productivity and efficiency in task completion. Skilled in client relationship management, policy customization, and market analysis. Excel at communication, problem-solving, and adaptability, leveraging these soft skills to meet and exceed sales targets consistently.
Full Potential Solutions-Allstate - Personal Lines Producer Blackburn, Missouri
01/2025 - 08/2025
Full Potential Solutions - Virtual Chat Assistant
Kansas City, USA
09/2021 - 12/2024
Driveline Retail Merchandising - Retail Merchandiser Carrollton, USA
05/2017 - 07/2022
Modern Litho Print - Bindery Worker
Jefferson City, USA
09/2011 - 03/2017
Sub Shop - Shift Manager (Full-time)
Dawn Sullens
Summary
Experience
Developed personalized insurance plans for clients based on individual needs.
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• Conducted thorough risk assessments to identify client coverage gaps.
• Collaborated with underwriters to ensure policy accuracy and compliance.
• Educated clients on various insurance products and services available. Virtual chat assistant. I take chats with people wanting T-Mobile phone service. I answer customer care questions and have a variety of duties that involve setting up phone service for customers.
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• Maintained positive working relationship with fellow staff and management. I set up new planograms, reset sections of the store, and take inventory of merchandise.
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Managed product displays to enhance visual appeal and customer engagement.
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Trained and mentored new team members on company merchandising policies and procedures.
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I set up seven different small machines and run them. I also do hand work, collate with a company I can bring my books together, at a speedy pace. I am in charge of two or three other employees, I experience and use it to the fullest. I direct them on the job to get it done the fastest, but also accurate. have a lot of good qualities, I am dependable, honest, and very fast
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Jefferson City, USA
06/1995 - 01/2011
Main Street Trading Co - Store Manager
Jefferson City, USA
03/2003 - 12/2003
Sprint PCS Mobile Solutions - Sales Support Rep
Jefferson City, USA
01/2001 - 08/2001
New Horizons Community Center - Office Clerk
Jefferson City, USA
05/2000 - 12/2000
Willing To Relocate: Anywhere
I prepared food, take and make food orders, and handled concerns and complaints learning new things. I have a great social skills and am liked by everyone.
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• Maintained all operations of the store.
Responsible for connecting and disconnecting PCS wireless for business and personal accounts. I helped with publicizing promotions. Set up hierarchy accounts for businesses. Customer service in the store.
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Responsible for organizing and calculating mileage logs for client transportation. Answer and direct incoming calls on multiline telephone system; data entry of client daily activities; filing of various medical, housing, and discharge documents.
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Personal Information
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