Customer Service & Collections Specialist with Sales Experience

FADALE MABRY

Tempe, AZ *****

************@*****.***

+1-315-***-****

Professional Summary

To obtain employment that will utilize my academic background and professional skills, and will allow the opportunity for upward mobility.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Best Western-Tempe, AZ

February 2022 to January 2024

Answered inbound calls, adjusting or setting up reservations. Signing callers up for rewards programs . Accepting payment for reservations and applying discounts. Customer Service Rep/Collections

CONSUMER CELLULAR-Tempe, AZ

January 2021 to October 2022

•Payment Collections

•Customer Services

•Trouble Shooting

•Creating Payment Arrangements

Customer Service Representative

PASZ DAT LLC-Phoenix, AZ

November 2019 to January 2021

•Customer Relations

•Collections/Validating Orders

•Inbound Calling

Collections/ Sales/ Validation Agent

IPACESETTERS

March 2017 to July 2019

•Collections/Creating Payment Arrangements

•SALES - (HOME CABLE/ INTERNET/ PHONE SERVICES)

•VALIDATING ORDERS/SCHEDULING TECHNICIANS

•CUSTOMER SERVICE

Education

GED

Monterey Shock-Beaver Dams, NY

October 2006 to March 2007

Skills

• Sales

• Auto estimating

• Customer service

• Contracts

• Negotiation

• Litigation

Certifications and Licenses

Driver's License

May 2020 to September 2035

Expires 09/11/2052 … Arizona (MVD)

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