Administrative Professional with 15+ Years Experience

Yolanda S. Wright

A:**** Woodridge Lane Pleasant Grove, Al 35127P:205-***-****

E:***********@*****.***

Qualifications Summary:I have more than 15 yearsof experience in Customer Service, Administration, and Accounting. I have been instrumental in ensuring the successful and timely completion of onboarding processes for new employees. I am enthusiastic about my work and dedicated to promoting a collaborative team environment that encourages positive communication throughout the organization.

Professional Experience:

January 2023 to Present Birmingham Business Alliance Administrative Coordinator

● Oversee daily office operations, ensuring efficiency and organization by arranging and coordinating meetings.

● Maintain office supplies and equipment, and coordinate repairs or orders, as necessary.

● Manage phone calls, emails, and other forms of communication promptly and professionally.

● Provide general administrative support to senior management, including handling confidential documents and performing routine office tasks such as filing, data entry, and office organization.

● Provide support for special projects and initiatives as directed by management. December 2021 to May 2023 Fairfield Board of Education Payroll Bookkeeper

● Verified and adjusted employee hours in KRONOS for accuracy.

● Completed employee verifications in compliance with company policies.

● Facilitated new employee orientations to ensure smooth onboarding processes.

● Organized and conducted training sessions for secretaries and principals.

● Addressed and resolved employee payroll inquiries in a timely manner.

● Functioned as the primary liaison between employees and third-party vendors.

● Maintained and updated HR records and documentation to ensure compliance and accuracy.

July 2020 to November 2021 Fairfield Board of Education Administrative Assistant

● Managed Faculty and Staff Attendance through Spur Staffing, ensuring accurate tracking and reporting of employee hours and absences.

● Input Sick and Vacation Leave into KRONOS, maintaining up-to-date records of employee time off.

● Organized and Promoted Team-Building Activities, fostering a positive work environment and enhancing employee morale.

● Responded to Employee Queries in a timely manner, resolving concerns related to attendance, leave, and general administrative issues.

● Maintained Professional Public Relations by performing duties with a focus on professionalism, courtesy, and effective communication. 1 Page

Yolanda S. Wright

A:4148 Woodridge Lane Pleasant Grove, Al 35127P:205-***-**** E:***********@*****.***

July 2018 to July 2020 Midfield Board of Education Administrative Assistant

● Prepared and Submitted Reports to administrators, ensuring accurate and up-to-date information for decision-making and planning.

● Processed Payroll Adjustments for faculty and staff, ensuring accuracy in compensation, deductions, and other payroll-related changes.

● Coordinated Office Activities include scheduling meetings, managing calendars, and organizing events to support school operations.

● Maintained Confidential Records and ensured proper handling of sensitive documents in compliance with privacy and school policies.

● Assisted with Onboarding new employees, ensuring smooth integration into the school environment by providing necessary resources and information.

● Collaborated with Cross-Functional Teams to support the effective execution of administrative tasks and enhance the overall workflow of the school office. August 2017 to May 2018 Appleton Staffing Substitute Teacher

● [Priority] Stay-at-home mom providing care for myson, who required ventilator support.

● Implemented Lesson Plans left by the regular teacher, ensuring the continuation of classroom activities, and maintaining a productive learning environment.

● Maintained Student Attendance Records and monitored assignments to ensure students were engaged and on task.

● Assisted with Classroom Setup and Cleanup, ensuring the classroom was organized and ready for the next day’s activities.

November 1999-May 2005 Accounting Analyst SouthTrust Bank

● Prepared journal entries

● Reconciled general ledger reports.

● Verified Service Level Agreement reports.

● Prepared weekly reports for managers.

August 1992-February 1999 Branch Administrative Assistant Compass Bank

● Conducted financial need analysis profiles to determine appropriate services for clients and prospects.

● Promoted and cross-sold a full range of financial products and services

● Opened new accounts and set up loan closings.

● Extensive customer service via telephone and in person Education:

Virginia College of Birmingham October 2007-March 2009 Associates of Science in Human Resource Management

University of Alabama at Birmingham August 1986-December 1988 Undergraduate Studies 2 Page

Yolanda S. Wright

A:4148 Woodridge Lane Pleasant Grove, Al 35127P:205-***-**** E:***********@*****.***

Certificates:

Leadership I, II, and III - AIDT

Payroll/Personnel – University of Alabama Tuscaloosa Certificate Program Certified Government Accounting Technician –University of Alabama Tuscaloosa Community Service:

President —Woodridge Estates Neighborhood Association 1/2025-Present Secretary —Woodridge Estates Neighborhood Association 1/2015-12/2024 Skills:

Communication Multitasking HRIS-Nextgen Organization Problem-solving Kronos Dependability Interpersonal Meticulous attention to detail Microsoft Suite 3 Page

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