Physical Therapy Technician with 20+ Years Experience
Resume:
Norma Martinez
Houston, Texas ***** • 713-***-**** • ****************@*****.***
Professional Summary
Highly organized and experienced Physical Therapy Technician with over 20 years of expertise in providing personalized patient care and ensuring the efficient operation of physical therapy offices. Proficient in medical management, electronic medical records, and medical terminology. Skilled in developing and assisting with exercise routines, equipment maintenance, and ensuring patient safety and confidentiality.
Skills
●Patient Care & Safety
●Medical Manager
●Strong Medical Terminology
●Electronic Medical Records
●Develop and Aide in Exercise Routines
●Highly Organized and Efficient
●Privacy / HIPAA Regulations
●Patient Advocacy and Support
●Excellent Equipment Maintenance
●Prompt, Courteous, and Team-Oriented
●Strong Computer Skills
●Entered Medical Records
To EMR system
Work History
Clerk - Patient Educator & Patient Access Representative
Legacy Community Health - August 22, 2024 - Present
Assisted patients with accessing healthcare services and provided education on available resources.
Managed patient records and ensured accurate data entry.
Transferred patient records to EPIC, ensuring seamless integration and data accuracy.
Led and organized Baby Shower events, providing support.
Scheduled patient appointments, ensuring efficient and timely access to healthcare services.
CAMCARE HEALTH CORPORATION – Houston, TX
PT Technician, 01/2013 to 01/2/2024
●Provide individualized patient care for children with disabilities in an in-home setting.
●Commended for maintaining accurate patient records, collaborating effectively with the team, establishing positive patient relations, and delivering empathetic care.
●Assisted with reception duties, including scheduling patients and follow-up calls.
●Developed customer files and treatment plans for patients.
●Managed physical therapy supplies and materials inventory.
●Created informational handouts on therapy equipment.
●Utilized computer programs for detailed patient chart notes.
●Adhered to HIPAA standards in all patient interactions and documentation.
SOLISTIC HEALTH SUPPORT – Houston, TX
PT Technician, 03/2009 to 11/2012
●Established customer files and developed treatment plans in patients' homes.
●Offered therapy options to patients with diverse needs.
●Developed informational handouts on therapy equipment.
●Ensured safety compliance during therapy sessions.
●Managed physical therapy supplies and materials inventory.
●Maintained thorough patient records and updated healthcare teams on patients' status.
●Complied with HIPAA standards in all patient documentation and interactions.
●Conducted preventative maintenance and troubleshooting on therapeutic equipment.
●Demonstrated proper body mechanics and patient handling techniques.
DOMINION HEALTH SERVICE – Houston, TX
PT Technician, 09/2006 to 08/2009
●Provided patient care in accordance with therapists' and assistants' directions
●Assisted in offering therapy options for patients with various needs.
●Maintained safety protocols during therapy sessions.
●Developed customer files and treatment plans in patients' homes
●Managed physical therapy supplies and materials inventory.
●Handled reception duties, including scheduling patients and follow-up calls.
●Monitored patient safety and exercise response for discussion with therapists or assistants.
●Complied with HIPAA standards in all patient interactions and documentation.
Memberworks Inc. – Houston, TX
Customer Service Representative, 04/1997 to 05/2004
●Delivered professional and courteous customer service to handle inquiries and suggestions.
●Actively listened to customers and promptly addressed concerns, escalating complex issues as needed.
●Managed a high volume of customer calls efficiently and maintained accurate records.
●Stayed informed about product updates and changes to provide customers with up-to-date information.
Education
Diploma: Physical Therapy Aide, 2006
TEXAS HEALTH SCHOOL - Houston, TX
Diploma: Management, 1992
CONCORDE CAREER INSTITUTE - Houston, TX
Internship
Nova Medical Center
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