Branch Manager - Inside Sales & Operations Leader

Brandon Mendes

**** ******* ** *******, ******* *2818

407-***-**** ******@*****.***

Objective

To advance and succeed in a dynamic position with a fast paced and progressive organization. To utilize my abilities and skills to constantly exceed expectations. Willing and motivated to learn, grow, and become an asset to this company.

Core Qualifications:

Manager at age 27 for Entry Automation's Headquarters Inside Sales/Customer service excellence

Knowledge of Shipping and Receiving duties

Proficient in Microsoft Office, Excel

Ability to adapt to all working environments Great team building and communication skills

Professional Experience

Branch Manager - Entry Automation Inc - Orlando, FL Oct 2024 – Oct 2025

• Ran an open sales order reports, open purchase order reports, sexpense reports daily and kept track of orders going in and out of the building

• Processes orders, takes inbound calls, assists customers physically visiting as well, ensures customer satisfaction and maintains relationships with each customer

• Managed a team of employees at age 27

• Keep track of inventory to ensure shelves are replenished then cycled out accordingly

• Host/attend workshop seminars from manufacturers like Doorking/Allomatic/Chamberlain/ Viking/Optex etc.

• and meet with vendors and customers to ensure trust and relations *Certified Doorking Technician Level 1 by the AFA and IDEA Maintained office and warehouse organization In charge of regularly scheduling van maintenance for driver's safety Organized weekly check deposits to bank

• Continued all roles as previous position for Inside Sales Representative/RMA Dept Manager

Inside Sales Representative/RMA Department Manager - Entry Automation Inc - Orlando, FL

Feb 2023 – Oct 2024

• Received calls/emails for quote requests, order requests

• ETA tracking requests RMA requests for regular returns or broken materials to send back to manufacturers Processing all RMA's going in and out of the Orlando Headquarters Shipping & Receiving Representative – Entry Automation - Orlando, FL

Aug 2022 – Feb 2023

• Received the morning incoming shipments/prepared outbound shipments for afternoon pick up

• Organized pick ups/ delivered items to their purchasers

• Maintained neatness in all shipping & receiving areas

* Check emails constantly for new transfer requests for items in stock to give between our different branches

* Keep record of tracking numbers and send email to customers so they can track their shipments

Bank Teller - Member Service Representative (MSR 2) Mccoy Federal Credit Union - Orlando, FL

May 2019 – July 2022

• Proficient in all teller transactions (Cash exchanges, Deposits, Withdrawals, Money Orders/ Cashier Checks, Transfers, Cash Advances, Loan Payments)

• Dealt with all responsibilities of the vault attendant

(Ordering/selling cash for all the tellers/ receiving cash from Brinks/ Balancing the vault, etc.)

• Knowledge in loan officer preparation (Running ID’s through DMV, verifying members have a primary and secondary ID as well as proof of address, etc.)

• Seasoned in opening up new accounts (Scanning ID, running OFAC, Opting in and out of Reg D and Reg E, filling out all details of account info)

• Have handled check fraud scams and know what to look for when these occur, have prevented and convicted multiple check fraud scammers

Data Entry/Shipping and Receiving Clerk

Micross Components Orlando, FL

December 2016 – April 2019

• Receiving incoming deliveries (UPS, Fed Ex, USPS, DHL, etc.) Navigating and accessing shipping portals for vendors

• Navigating and accessing Export customer carrier systems

(Honeywell, Exostar, ITN Generators, etc.)

• Managed the logistics of internal deliveries to ensure proper location Process and documenting inbound and outbound shipments

Customer Service Associate – Walgreens - Orlando, FL December 2014 – December 2016

• Unloading shipment trucks, while checking for accuracy Cashier experience, providing excellent customer service Assisting and informing customers of product details and promotions Keeping my workplace neat and organized Education

Valencia Community College – 22 credits

High School Diploma Osceola High School

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