Security and Customer Service Professional (Remote)
Resume:
Khurram Aziz
Motherwell
***********@*****.***
Personal Statement:
Confident, engaged and proactive individual who is fluent in both English and Urdu, with a strong aptitude for quick learning. Experienced in effective teamwork and independent roles across diverse employment settings. Demonstrated excellence in project management, showcasing a track record of delivering high-quality results through adept leadership and team motivation. Skilled at client engagement to ascertain needs and deliver exceptional service. A diligent and focused individual who is able to diffuse challenging situations in an efficient manner. Self-driven and goal-oriented, consistently achieving superior outcomes aligned with challenging targets and timelines.
Key Skills:
•Door Supervisor, CCTV and First Aid Course all completed 2023
•Full UK driving license and access to own transport
•Experienced in Security management and Operating and management of delivery service
•A strong communicator who is able to work efficiently as part of a team
•Enthusiastic individual with a proactive approach to working
•Meticulous in works carried out with a good eye for detail to ensure a high standard is delivered
•Excellent time keeping and attendance records in previous employment
Employment History:
August 2014 – Nov 2023
Bradwood support services.
My most recent role was retail security working as security guard in marks and spencer Glasgow. My duties included:
•Patrolling the shop, doors and deterring people from illegal activity
•Being proactive and engaging with the management team to promote loss prevention
•Diffusing challenging situations and handling situations with dignity
•Responding to vulnerable individuals with compassion
•Reporting to management in a clear and concise manner
November 2014 – July 2023
Shopkeeper • Usave Coalburn • Coalburn, South Lanarkshire
Oversaw daily operations over 200 customers daily with turnover of 550,000 per year.
Opening and closing premises and buying stock.
Replenished items and organised displays to keep stock looking professional.
Operated register to process payments via cheque, cash and cards.
Processed and loaded deliveries and back stock onto store shelves
Optimised team training and staff development.
Kept shelves neat, clean and organised through visual merchandising.
October 2012 – November 2014
Door Supervisor • Advance security • Livingstone, West Lothian
Patrolled and monitored Tesco stores all over Scotland, maintaining a friendly, reassuring and professional security presence and visible security contact.
Maintained maximum security be quickly reporting safety breaches to senior management or local authorities.
Dealt with potential conflict situations in controlled and professional manner.
Used CCTV surveillance systems to find and record incidents, keeping backup recordings for evidence or reference.
September 2008 – October 2012
Owner/Operator • Indian Chef • Salsburgh, Lanarkshire
May 2003 – August 2008
Owner/Operator • k&n Grocers • Wishaw, Lanarkshire
February 2001 – May 2023
Owner/Proprietor • Gowkthrapple Newsagents • Wishaw, Lanarkshire
June 1999 – January 2001
Cashier Assistant • Kirkhill Store • Wishaw, Lanarkshire
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