OSP Construction Supervisor Resume Title
Resume:
Ross Petree
Pennington Place, NC
*********@*******.***
Supervisor OSP Construction For Circet USA
**/**/**** ** **/24/2025 in Raleigh,NC
The Supervisor OSP Construction manages all aspects of multiple OSP construction and maintenance projects from start to finish within an assigned territory. This includes project development, scheduling, implementation, completion, material and budget management, and collaborating with internal and external contributors. This role also manages direct reports and oversees vendor performance.
ESSENTIAL DUTIES & RESPONSIBILITIES:
•Manage daily activities for multiple OSP construction projects, including planning, organizing, and directing construction and maintenance of structures, facilities, and systems.
•Prepare and submit performance requirements, material needs, timing, and budget estimates for proposals and quotes.
•Evaluate construction methods for cost-effectiveness.
•Schedule projects to meet deadlines and study specifications to determine methods and needs.
•Manage and track inventory, materials, and equipment (project-specific, tools, vehicles, supplies).
•Determine labor needs and coordinate with HR for staffing.
•Direct and supervise employees and vendors involved in daily OSP Construction.
•Select, coordinate, and oversee vendors for specific project pieces (e.g., tower, line, splicing crews, subcontractors).
•Meet contractual performance conditions.
•Monitor budget and input data for progress and cost reports.
•Monitor construction progress, making adjustments to meet deadlines, specifications, codes, and regulations; input data for progress reports.
•Investigate and mitigate impacts of damage, accidents, emergencies, and delays.
•Confer employees, vendors, customers, designers to resolve issues.
•Adhere to KGPCo safety and quality programs, managing projects accordingly.
•Monitor projects to ensure site safety inspections, and that safety and quality guidelines are followed by employees and vendors.
•Continuously review project work progress.
•Analyze, manage, and mitigate risks.
•Ensure quality construction standards and proper techniques..
•Approve employee timecards, time off, and expense reports.
•Possess a valid driver’s license and reliable transportation.
•Other duties as assigned for the needs of the business.
•SAFETY DUTIES & RESPONSIBILITIES:
•Handling and installing fiber drops and cable.
Installed and Monitored Proper Installation techniques for techs in residential settings, ensuring compliance with safety and performance standards..
•Troubleshooting internet service equipment (e.g., ONTs, routers, modems)
Instructed tech on Proper setup and repair of Equipment
•Fundamentals of electrical safety related to telecommunications.
Always stressed safety and proper PPE when working on Jobs.
•Adhere to and promote compliance with:
Federal and Local Occupational Safety and Health Regulations
Standards
KGPCo Injury and Illness Prevention Program Manual
•Industry Consensus Participate in job site safety/hazard analysis.
Fiber Splicer for Outside Plant Installation and Repair For Circet USA.
July 29 2024 to January 15 2025 in Raleigh,NC
•Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet, and telephone based on guidelines
•Install, setup and configure all equipment
•Identify and try to remedy sources of customer-perceived issues
•Review all requested services with the customer in order to ensure understanding and agreement
•Educate the customer regarding product and service usage
•Clean, maintain, and stock vehicle and equipment
•Work overtime, travel, and perform on-call/afterhours responsibilities as needed
•Perform work in all weather conditions
•Other duties as assigned for the needs if the Business.
Contract Trainer at Ramsey Enterprises for Lumen Quantum Fiber
04/2022 - 07/2023 as a Travel Instructor in Seattle,Portland,Denver,Florida and other Lumen areas.
•Instructed GPON Installation courses (July-December 2022) for new and experienced technology professionals, covering fiber optics principles, internet service applications, customer service, and equipment installation.
•Educated students on equipment testing and repair to optimize service delivery.
•Led Installation Repair classes in 2023, emphasizing adherence to company guidelines (M&P) for equipment installation.
•Developed curriculum that included foundational and advanced methods for testing and troubleshooting internet lines, focusing on high-quality installation, repair practices, and customer satisfaction.
Senior Network Support Manager at AT&T
11/2017 - 11/2021 in Raleigh, NC
•Designed and instructed 9 classes for inside router agents, providing an overview of fieldwork and equipment to enhance their understanding ofcircuits .
•Managed the training schedule for over 50 agents techs in the organization.
•Trained and advised agents to comply with all HR requirements and training.
•Assist when My Director needs help with a project or vacation of other managers.
•Started and maintained a monthly newsletter to pass information to the global work force
•Maintained the files and class folders in a data repository so all employees can share information and processes.
•Fill in and work the phones and tickets when the call level is high.
•Act as weekend Duty Manger to handle agent s needs
•Oversee survey callbacks for customer service quality control and agent coaching.
Senior Training Manager Delivery at Human Resources For AT&T
01/2006 - 12/2017 (12 years)
•Certified Trainer for T University. Delivered Network Classes for technicians in all work groups. Specials Services, Repair, C E, Safety, and Noise Mitigation. Transport classes, DS1 DS3 Ethernet, T1 and Comprehensive Uverse, Basic Trouble, Troubleshooting RFL.
•Lead facilitator in the Power classes for different groups of AT&T, C E, Legacy T. (CO and RT Power and Cell Site Power)
•Certified for U Verse training when needed and supported the Training Team. Instructed GPON Installation courses for new and experienced technology professionals, covering fiber optics principles, internet service applications, customer service, and equipment installation.
•Certified for Basic Fiber and Copper Splicing, Troubleshooting and Maintenance.
•Co led the IVL delivery for new CPXX classes to be used eventually for BAU.
•Mentored new trainers by leading them directly and by example.
•Worked directly with the client to design and improve classes to better fit the needs of the technicians.
•Built a network of relationships across all regions to support each other and expand my brand
•Continually developed and updated training material, job aids, and sales scripts for use in the classroom.
•Shared updates and corrections with peers and design team.
Outside Network Technician at Southwestern Bell Telephone
05/1993 - 03/2006 (13 Years)
Install, Disconnect, Reconnect, Add, Change, and Troubleshoot Fiber Optic Internet, and Copper Telephone Service
Teen Services Director at YMCA
01/1989 - 01/1991
EDUCATION
University of Texas, 1988 Bachelor of Arts Associate of Science, Economics
AT&T University, 1996 Accelerated Learning
AT&T University, 1997 Certified Instructor Facilitator
SKILLS
Office Computer Programs, 30 years
LANGUAGES
English
SOCIAL NETWORKS
Twitter, ( X) @ross_petree
Linkedin, https://www.linkedin.com/in/ross-petree
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