Customer-Focused Retail Supervisor with Excel Skills
Resume:
< Debra_Poole_resume.pdf
Debra Poole
*************@*****.*** 651-***-****
Education
Farmington High School 1987
High School Diploma
Graduated with honors
* Participated in various extracurricular activities
* Actively involved in community service
Work Experience
Assistant Manager 05/2024 - 03/2025
Coborns
* Leda team of employees to exceed sales targets by 15% through effective
coaching and motivation
¢ Implemented new customer service training program, resulting in a 20%
increase in customer satisfaction ratings
* Streamlined inventory management processes, reducing waste by 10%
Shift Lead 04/2023 - 05/2024
Walmart
* Managed and optimized daily store operations to ensure smooth workflow and
customer satisfaction
¢ Implemented new safety protocols, leading to a 30% decrease in workplace
accidents
* Trained and mentored new employees, resulting in 95% positive feedback on
onboarding experience
Cashier 04/2021 - 04/2023
Speedway
* Provided exceptional customer service, resulting in a 95% satisfaction rating
from customer surveys
® Managed cash transactions with 100% accuracy and accountability
© Recognized for outstanding performance with 'Employee of the Month' award
Achievements
First Place Winner 2023
Georgia Mathematics Competition
© 2023 Georgia Mathematics Competition winner, problem solving.
¢ Ranked first among 80 skilled contestants, demonstrating math talent.
¢ Recognized for innovative approach and analytical skills in complex problems.
Certification Completed 2022
Egg-Cellent Spin!
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