Customer Service Retail Associate

DA’MONTAY LETT

*** ******** ***** • Williamsburg, VA 23185

*********@*****.*** • C: 757-***-****

RETAIL ASSOCIATE

Highly motivated individual seeking a Retail Associate position with a company that values excellent customer service, professional attitude, and leadership potential. Highlights of Expertise:

• Good cash-handling skills

• Goal-oriented, self-motivated personality

• Professional interaction with customers,

supervisors, and peers

• Superior motivational skills

• Ability to work in a team environment

• Excellent customer service and

communication skills

• Excellent work ethic

PROFESSIONAL EXPERIENCE

LETTS CLEANING SERVICES – Williamsburg, VA

Janitorial (1/2020 to Present)

· Dust, vacuum, sweep, mop, wash windows, and empty trash daily.

· Maintain and stock supply rooms and bathrooms as needed.

· Check for potential safety issues in all public areas daily and bring them to the attention of the office manager.

· Clean and maintain the lobby, restrooms, offices, conference rooms, and public areas.

· Make sure all doors, windows, entrances, and exits are securely closed and locked when you’re the last person to leave the building.

· Perform general cleaning tasks using standard products to adhere to health standards.

· Collect and sort soiled linens.

· Stocks and distributes clean linens following infection control guidelines. CHEATHAM ANNEX – Williamsburg, VA

Rigger (1/2025 to 6/2025)

· Ensured that no load is lifted without confirmed weight and lifting capabilities.

· Inspected lifting equipment for compliance with safety standards and operational readiness.

· Attached taglines to all loads to prevent swinging during lifts.

· Identified escape routes and potential obstructions in the crane’s working area.

· Maintained a safe work environment by ensuring no personnel were beneath loads during lifts.

· Set up and operated hoisting equipment for structural steel placements.

· Signaled crane operators effectively to coordinate safe lifting operations. BLAZE PIZZA – Williamsburg, VA

Team Member (4/2020 to 7/2023)

· Served each guest courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.

· Operated a cash register.

· Used correct tools and procedures to prepare, build, and present a variety of food selections.

· Maintained a clean, neat, and well-stocked area.

· Resolved customer complaints.

EDUCATION

Diploma – 2020

Lafayette High School – Williamsburg, VA

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