Jennifer Flores
Stafford, Tx. 77477
**************@*****.***
As an organized team builder, I am seeking employment in the workplace to build a career in the business industry that utilizes my skills and knowledge in Loan Collection & Administrative Assistant tasks.
Willing to relocate: Anywhere
Work Experience
Loan Collection & Administrative Assistant
SWE Homes, LP
February 2024 to Present
• Ensure Cash handling accuracy
• Posting monthly mortgage to customer’s account
• Posting monthly water, trash and POA dues bills to customer’s account
• Managing high volume incoming, and outgoing calls to ensure timely communication
• Handle high volume emails correspondence with customers and company employees
• Negotiate payment of past due invoices or payment schedules based on customers’ financial situations
• Mailed out delinquency letters for assigned accounts Deed Restrictions
The Cinco Ranch Associations
June 2023 to February 2024
• Notify responsible parties of code issues
• Receive homeowners ACC submittals
• Investigate and enforce property codes within HOA boundaries
• Assist with special projects as requested and perform additional duties as required
• Own and resolve all customers care matters associated with HOA
• Implement and enforce policies and procedures to ensure communities are well-managed and well-maintained
Deed Restrictions
Masc Austin Properties, LLC
September 2021 to April 2023
• HOA Monthly inspections
• Creating summary report in word for monthly board meetings
• DRV letters sent to homeowners in a timely matter
• Receiving and outgoing calls
• Responding to homeowner’s emails
• Printing, scanning, and faxing
Data Entry
Texas Fueling Services
July 2018 to March 2021
• Matching invoices to all BOL’S
• Receiving invoices through emails
• Inputting all invoices into our data for check runs in a timely matter
• Responding to emails in a timely matter
• Scanning all invoices and BOL’S
Receptionist
Staff Solve Staff Logistics Agency
March 2017 to February 2018
• Data Entry of candidate and employee information into company's system
• Greet visitors, schedule appointments, and maintain calendars
• Answer multi-line Cisco phone system
• E-Verify processing, running compliance and background checks
• Checked in/out visitors and customers
• Returned calls to Customer
Skills
• Communication Skills
• Typing (55 WPM)
• Dispensing Information
• Office Procedures
• Switchboard
• 10 Key
• Invoice Ready software
• NxtGen Software
• Internet (AOL, Netscape, I.E.)
• Data Entry
• Administrative Experience
• Accounting • 10 Key Data Entry
• Microsoft Excel
• English
• Microsoft Office
• Microsoft Word
• Microsoft Outlook
• ILS
• Yardi
• AppFolio