Software Engineer Quality Analyst

PROFESSIONAL SUMMARY

Seasoned Software Testing Specialist with 11 years 02 months of IT

experience across Global Payroll, Digital & Internet Banking, Travel Payments, Salesforce, SAP B1, eCommerce, Medical & Health, Finance, Media and Enovia PLM domains

Experience in SDLC: Waterfall, V-Model, DevOps, and Agile (Scrum) Proficient in preparing Test Scenarios, Test Cases, Test Plan, RTM, Test Strategy, Test Execution, Test Closure Reports, Defect Reports, and Release Test Document

Well-acquainted with STLC and Defect Life Cycle

Testing Life cycle: Requirement Analysis, RTM, Test Plans, Test Strategy, Test Design, Test Data, Test Execution, and Defect Reporting Testing Tools and IDEs: TestRail, JIRA, HP ALM, TFS, MTM, Zephyr, Clarizen, Zoho, Mantis, TestLink, Postman, Eclipse IDE, Selenium WebDriver, TestNG

TECHNICAL SKILLS

https://www.linkedin.com/in/saugata-ghosh-qa/

Location: Kolkata, West Bengal, India Open to Remote and Relocation Opportunities Availability: Immediate Joiner

SAUGATA GHOSH

SENIOR QUALITY ANALYST / QA LEAD

Email: ***********@*****.*** Phone: +91-973******* TESTING EXPERTISE

Expert in Functional, Regression,

Mobile, API, and SQL Testing

across domains. Proficient in

Manual and Automation Testing

using Selenium WebDriver and

TestNG. Skilled in Agile,

Waterfall, and V-Model with

experience in end-to-end QA,

including Security Testing

KEY SKILLS

Manual and Functional Testing

(Advanced)

Smoke / Sanity / Regression

Testing

(Advanced)

SIT and UAT Testing

(Advanced)

Mobile & Cross-Platform Testing

(Expert)

SQL / Database Testing

(Expert)

API Testing

(Intermediate)

Selenium with Java

(Intermediate)

EXPERTISE JOURNEY

2024 - 2025 (Contract)

Ivotiontech Solutions ( Vistra Corp)

2023 - 2023 (Contract)

Infobahn Softworld ( Terafina)

2021- 2022 (Contract)

Dynpro Solutions ( DXC, Cognizant

& Mindteck)

2019 - 2020 (Full Time)

ICRA Online Pvt Ltd

2014 - 2019 (Full Time)

Lad Solutions

2013 - 2014 (Full Time)

NIIT Technologies

• Testing Methodology: Agile (Scrum), Waterfall, V-Model.

• Manual Testing: Smoke, Sanity, Functional, Regression, Integration, GUI, UAT, System, Security, and E2E Testing

• Test / Defect Management Tools: TestRail, Mantis, TFS, MTM, HP ALM, Zephyr, Clarizen, TestLink, JIRA

• Web Automation: Selenium WebDriver (Tool), TestNG (Framework)

• API/Web Services Testing: Postman (Tool)

• Mobile Testing: Test Grid (Tool)

• Eclipse IDE: Java, Selenium Projects

• Programming Language: Core Java

• Database: SQL (Oracle)

PROFESSIONAL EXPERIENCE

Senior Quality Analyst (Contract) (May 2024 - June 2025) Project-1: ViewPoint (Global Compliance App), IvotionTech Solutions (Vistra Corp) ViewPoint (GCA) helps businesses manage tax, financial, regulatory, and statutory obligations globally

Key Responsibilities:

* Analyzing requirements and estimating efforts using Poker Planning

* Participating in Agile Ceremonies with team, stakeholders, and client discussions

* Prepared QA artifacts: (RTM, Test Plan, Test Strategy, Gap Analysis, Defect Logs, and Test Closure Report) improving traceability

* Delivered 30% defect reduction via optimized regression suite Testing Types: Manual, Database, Regression, UAT, Back Office Integration Tools: JIRA (Project Management), TestRail (Test Case Management) Senior Quality Analyst (Contract) (Mar 2023 - Dec 2023) Project-2: FNBO (Banking), Infobahn Softworld (Terafina Solutions) FNBO provides personal and commercial banking with digital and seamless services Key Responsibilities:

* Understood business requirements, estimated efforts via Sprint Planning

* Collaborated with QA team during test planning, execution, and reviews

* Prepared QA artifacts: RTM, Test Plan, Strategy, Defect, and Exit Reports Testing Types: Manual, Mobile, Database, SIT and UAT handling Tools: JIRA (Project Management), Zephyr (Test Case Management) QA Lead (Contract) (Mar 2021 - Dec 2022)

Project-3: LIFT (Travel & Payments), DynPro (DXC Technology) LIFT application is FS Global has newly initiated next-generation management system called “LIFT” catering to Multiple Mission Countries Key Responsibilities:

* Analyzing requirements, championed Test Optimization & Process Efficiency

* Led a team, engaging QA and Product team

* Streamlined QA Processes * 30% reduction in test defects Testing Types: Manual and API Testing

EDUCATION

Test Automation Lead

Project-4: Pfizer (Medical), Dynpro (Cognizant Solutions Pvt Ltd) Pfizer set for quality, safety and value in the discovery, development, and safety manufacture of health care products

Key Responsibilities:

* System Evaluation and Test Insights, Review Collaboration, and Client Engagement

* Test Strategy and Execution * Quality Insights and Anomaly Reporting Testing Types: Manual, Automation and Database Testing QA Lead

Project-5: MOSAIQ (Medical). Dynpro (Mindteck Solutions Pvt Ltd) MOSAIQ Plaza supports integrated software innovations that help to enhance high quality, personalized care throughout entire patient journey Key Responsibilities:

* Led a team to boost testing efficiency by 30% with QA and Product teams

* Test Case Development, Execution, Defect reporting, and Test Reporting Testing Types: Manual, Mobile and Security Testing QA Lead (Full Time) (May 2019 - Jul 2020)

Project-6: Research Application (Finance), ICRA Online Pvt Ltd Research Application relate to Mutual Fund made up of a pool of money collected from investors to invest in stock, bonds, money markets Key Responsibilities:

* System Analysis and Knowledge Sharing, Review, and Collaboration with clients

* Test Case Development and Execution, Defect identification and Reporting Testing Types: Manual and Automation Testing

Tools: JIRA (Project Management Tool), HP ALM (Test Case Management) Senior QA Engineer (Full Time) (May 2014 - Apr 2019) Project-7: CCA, M-CORE (Loan, Finance), Lad Solutions (Magma Fin-Corp) CCA, M-CORE Application basically originates different types of loans like (Home Loan, Car Loan, Gold Loan, and Personal Loan) for their customer Senior QA Engineer

Project-8: AppsEconnect (Salesforce, SAP B1), Lad Solutions (InSync Tech-Fin Ltd) APPSeCONNECT is an integration platform from which user connects your business applications like back-office ERP system (SAP Business One, SAP ERP, MS Dynamics, etc) with front end e-commerce websites

Business Associate (Senior QA Engineer)

Project-9: Johnson & Johnson (Medical, Health Insurance), Lad Solutions (TCS) Johnson & Johnson (Enovia PLM) is a medical device, pharmaceutical and consumer packaged goods manufacturer founded in 1886

Senior QA Automation Engineer

Project-10: Project Blue (Finance & TAX), Lad solutions (PwC) The basic purpose of project Blue is to have a single point of entry and managing compliance and provision tasks / Subtasks / work papers Key responsibilities:

* System Study and Knowledge Sharing, Peer Review, and Attending Client Calls

* Test Case Development and Execution, Defect reporting, and Test Reporting Testing Types: Manual, Automation, Mobile, Security and Database (SQL) Testing Senior QA Engineer (Full Time) (Oct 2013 -Apr 2014) Project-11: STELLAR (Media), NIIT Technologies

Stellar is a Media domain application for Channel 4 works with agencies to show their advertisements on the television channel named Channel 4 Key Responsibilities:

* Contributed to Poker planning and Agile discussions

* Collaborated with QA, Product, and Development teams

* Improved efficiency by enhancing testing processes

* Prepared QA documents (RTM, Test Plan, Defect Metrics, and Test Closure Reports)

* Test case preparation and execution, Analyzing, Prioritizing, and Reporting bugs

* Retesting cases where defect has been raised, ensuring closure Testing Types: Manual Functional, Regression SIT, UAT, and Database (SQL) Tools: JIRA (Project Management Tool), Test Link (Test Management Tool) Highest Qualification: Master of Computer Applications (M.C.A) The Oxford College of Engineering

Visvesvaraya Technological University (VTU)

79.30%

College:

University:

Aggregate:

GPA (approx): 3.17 / 4.0

LANGUAGES

English: Fluent

Bengali:

Hindi:

Nepali:

Fluent

Intermediate

Basic

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