Customer Service Experience

Hazel Molobela

**** ******** ******, ******** ***.8, Daveyton 152*-***-*** 2051

***************@*****.*** Date of Birth: 2 May 2001 Nationality: South African Gender: Female Race: Black Languages: Sepedi (Native), English (Fluent), IsiZulu

(Conversational)

Career Objective

Dedicated and enthusiastic hospitality graduate with strong customer service experience and excellent interpersonal skills. Seeking to apply my knowledge and hands-on experience in a professional environment where I can grow, contribute positively to the team, and deliver high-quality service.

Education

Ehlanzeni TVET College

National N Diploma – Hospitality (N4–N6)

Completed: 2022

Davey Secondary School

National Senior Certificate (Grade 12)

Completed: 2019

Work Experience

Newrest Inflight – Hospitality & Catering Assistant October 2022 – October 2023

Supported inflight meal preparation and packaging for major airlines.

Maintained strict hygiene and safety standards as per aviation regulations.

Ensured efficient and timely execution of orders and catering schedules.

Worked collaboratively with kitchen and logistics teams to meet service expectations.

Assisted in stock control, portioning, and packing. Skills

Customer Service & Communication

Teamwork & Collaboration

Food Safety & Hygiene Practices

Time Management

Attention to Detail

Adaptability in Fast-Paced Environments

Volunteer & Additional Experience

Community Event Assistant – Hazyview Youth Group (Unpaid, 2021)

Helped organize and serve meals at community gatherings.

Assisted elderly and young children during large events.

Improved communication skills and gained experience in handling crowds. References

Sefiti B.S – 073-***-****

Mhlanga F.L – 071-***-****

Virginia Mavhungu – 071 614 876

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