Technical Support Staff
Resume:
JOSE D. SANICO II
***.******@*****.***
Present Address:
Tindalu st. Balite Lagao, General Santos City 9500,
South Cotabato, Philippines
Basic Information
Age
41
Birth Date
Mar 19, 1984
Gender
Male
Civil Status
Married
Height (cm)
153
Weight (kg)
57
Nationality
Filipino
Religion
Christianity - Catholic
Work Experience
I have been working for 16.43 years
Jun 2023 - PRESENT
(2 Years, 1 Month)
MIS - Technical Support Staff
Starbright Office Depot Inc.
General & Wholesale Trading
Quirino St., Brgy. East General Santos City
Installation of CCTV Systems
Ensure proper power supply and grounding for CCTV devices.
Run and connect cables (coaxial, Cat5e/Cat6, power).
Set up DVRs/NVRs (Digital/Network Video Recorders).
Install and mount cameras in appropriate locations (indoor/outdoor).
Configuration and Setup
Integrate CCTV with alarms, door access, or security systems if needed.
Set up remote access (mobile viewing, IP setup, port forwarding).
Configure camera settings (resolution, motion detection, recording schedules).
Testing and Troubleshooting
Replace damaged cameras, cables, or connectors.
Diagnose and repair faults (no video feed, blurry images, power loss).
Test video quality and recording functionality.
Technical Support and Help Desk
Repair printers, scanners, and other office IT equipment when needed.
Conduct routine maintenance such as cleaning internal parts and applying thermal paste.
Replace or upgrade defective hardware components (RAM, hard drives, power supply, motherboards, etc.).
Set up software applications based on user needs like Office, antivirus, etc.
Install and configure operating systems Windows
Technical Support and Troubleshooting
Perform system checks to detect potential failures.
Troubleshoot network connectivity problems (LAN, WAN, Wi-Fi).
Diagnose hardware and software issues on desktops, laptops, and peripherals.
May 2013 - Apr 2023
(9 Years, 11 Months)
Computer Technician / CCTV Installer / Electrical Wiring Installer
freelancer
Repair & Maintenance Services
General Santos City
Technical Support and Troubleshooting
Perform system checks to detect potential failures.
Troubleshoot network connectivity problems (LAN, WAN, Wi-Fi).
Diagnose hardware and software issues on desktops, laptops, and peripherals.
Repair and Maintenance
Repair printers, scanners, and other office IT equipment when needed.
Conduct routine maintenance such as cleaning internal parts and applying thermal paste.
Replace or upgrade defective hardware components (RAM, hard drives, power supply, motherboards, etc.).
Software Installation and Configuration
Update system drivers and firmware.
Set up software applications based on user needs like Office, antivirus, etc.
Install and configure operating systems Windows.
Data Management and Security
Configure firewalls and user access restrictions.
Perform regular backups and recovery of critical data.
Preventive Maintenance
Maintain inventory of computer parts and tools.
Schedule and perform periodic system check and tune-ups.
Monitor system performance and apply updates or patches.
Documentation and Reporting
Communicate technical issues and resolutions to users and supervisors.
Maintain asset records of devices being repaired.
Record service logs and maintenance reports.
User Support and Training
Train users on basic troubleshooting or best practices.
Respond to service requests in a timely manner (onsite or remote).
Provide user guidance on proper computer usage.
Installation of CCTV Systems
Ensure proper power supply and grounding for CCTV devices.
Run and connect cables (coaxial, Cat5e/Cat6, power).
Set up DVRs/NVRs (Digital/Network Video Recorders).
Install and mount cameras in appropriate locations (indoor/outdoor).
Configuration and Setup
Integrate CCTV with alarms, door access, or security systems if needed.
Set up remote access (mobile viewing, IP setup, port forwarding).
Configure camera settings (resolution, motion detection, recording schedules).
Electrical Installation
Follow electrical blueprints or diagrams for layout and installation.
Assist in setting up residential or commercial electrical systems.
Install basic electrical wiring, outlets, switches, lights, and circuit breakers.
Troubleshooting
Identify and fix power outages, short circuits, or grounding issues.
Diagnose basic electrical problems using tools like multimeters and testers.
Tool Handling and Safety
Shut off power sources before performing electrical work.
Follow safety protocols and wear protective gear (PPE).
Use hand and power tools safely (e.g., pliers, wire strippers, voltage testers).
Support and Assistance
Carry materials, set up tools, and clean-up work areas after jobs.
Assist licensed electricians on complex tasks.
Jan 2009 - Apr 2013
(4 Years, 3 Months)
Computer Technician
Enteel Computer Shop
Computer / Information Technology (Hardware)
General Santos City
Technical Support and Troubleshooting
Perform system checks to detect potential failures.
Troubleshoot network connectivity problems (LAN, WAN, Wi-Fi).
Diagnose hardware and software issues on desktops, laptops, and peripherals.
Repair and Maintenance
Repair printers, scanners, and other office IT equipment when needed.
Conduct routine maintenance such as cleaning internal parts and applying thermal paste.
Replace or upgrade defective hardware components (RAM, hard drives, power supply, motherboards, etc.).
Software Installation and Configuration
Update system drivers and firmware.
Set up software applications based on user needs like Office, antivirus, etc.
Install and configure operating systems Windows
Data Management and Security
Configure firewalls and user access restrictions.
Perform regular backups and recovery of critical data.
User Support and Training
Train users on basic troubleshooting or best practices.
Respond to service requests in a timely manner (onsite or remote).
Provide user guidance on proper computer usage.
Educational Attainment
Jun 2003 - Mar 2005
Pyra Tech Computer School
Vocational Diploma / Short Course Certificate
Computer Programming / Computer Hardware
Jun 1998 - Mar 2002
Mindanao State University - CETD
High School Diploma
Licenses / Certifications
Feb 23, 2009
VOTER'S CERIFICATION
6303-0249H-C1984JDS10000
Trainings / Seminars
Feb 17, 2025 - Feb 22, 2025
DESO TECHNICAL SUPPORT STAFF - ACM (AUTOMATED COUNTING MACHINE) Operations, Troubleshooting & Contingency Procedures
Local and BARMM Parliamentary Elections (NLEBPE) COMMISSION ON ELECTIONS
Viajera Dine & Cafe, Koronadal City
Jun 16, 2009 - Jun 16, 2009
BACKYARD SWINE RAISING
DTI - GENSAN BRANCH
GENERAL SANTOS CITY
Apr 01, 2009 - Apr 30, 2009
CALL CENTER AGENT NC II
TESDA
GENERAL SANTOS CITY
Skills
COMPUTER LITERATE AND COMPUTER EXPERTISE HARDWARE AND SOFTWARE CCTV INSTALLATION AND TROUBLESHOOTING ELECTRICAL WIRING INSTALLTION PRINTER TROUBLESHOOTING Network and Internet Troubleshooting, Network Sharing and Backuping File Backup and Disaster Recovery (BDR)
Languages
ENGLISH
Character References
ENGELBERT FALLE
NETWORK ADMINISTRATOR
DADIANGAS GLASS & CONSTRUCTION DEPOT INC
*************@*****.***
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