MPOFU SIMBARASHE
Block * Flat **, Sally Mugabe Central Hospital P. O Box ST 14 Southerton, Harare
Cell: 078*-***-***/ 078*-***-***
Email: **********@*****.***
Personal Information
Sex : Male
D.O.B : 20 February 1991
Languages : English, Shona and Ndebele
Driver’s License No : 03896DK
National ID No : 29-277941Y26
Religion : Christianity
Marital status : Married
Personal Profile
Hard worker and able to work under pressure.
I am a dedicated and honest young man.
An enthusiastic, self-motivated and self-confident person
Believe in teamwork to achieve the organization’s goals and objectives.
I have good communication skills.
Eager to learn new things and adapt to the new environment
Faster learner of new concepts.
Educational Qualifications
Current Studies
Master of Science in Big Data Analytics
Period July 2024- May 2026
Institution Chinhoyi University of Technology
Completed Studies
Executive Certificate in Microfinancing and Entrepreurship
Year of completion September 2023
Institution National University of Sciences and Technology
Bachelor of Commerce Banking and Finance Honours Degree
Year of completion April 2022
Institution Midlands State University
National Diploma in Banking and Finance
Year of completion November 2015
Institution Gweru Polytechnic
Work Experience
Company Old Mutual Finance
Post Client Relationship Officer
Period September 2021 to date
Duties
Building and maintaining relationships with clients and key personnel within customer companies.
Collecting the financial documentation needed and assessing the client’s creditworthiness.
Ensuring that loan applications are in line with the company’s financial policies, as well as state laws and regulations.
Setting up payment plans for clients explaining monthly installment amounts, interest rates, and other costs.
Increasing outreach and growing loan book through increased agents and merchant partnerships.
SME lending.
Loan processing using Musoni.
Arrears management.
Attending and participating in Branch Credit Committee (BCC) meetings to deliberate business loan cases.
Addressing all customer queries within Stipulated Level Agreements (SLAs).
Monitoring the portfolio quality on daily basis and proactively institute remedial actions.
Maintaining sound relationships with all borrowing clients.
Company FMC Finance
Period 03 January 2017 to August 2021
Post Loan Officer
Duties
Loan processing using Banker’s realm.
Providing customers with one stop short term loan facilities achieved through an in - depth knowledge of the FMC’s products, services and operating procedures.
To ensure a high level of customer service and convenience by efficient and flexible use of front office resources.
Sell and cross – sell FMC’s products in order to achieve a high level of customer retention and attraction of new customers.
Arrears and portfolio management.
Provide regular feedback to branch management on competitor activity through analysis of competition in the microfinance industry.
Carrying out reception duties.
Professional Skills and abilities
Computer skills: MS Office, MS Excel, PowerPoint, Pastel.
SQL, Python, PowerBI, R
Interest and Activities
Listening to music.
Watching soccer.
Playing pool.
References
The Branch Manager (Mr. Munikwa)
Old Mutual Finance
Robert Mugabe and 3rd Street,
Eastgate Market
Harare
The Branch Supervisor (S.T Mambodza)
FMC Finance
146 Kwame Nkrumah
Harare
The Accountant (Mr. T Kwirirai)
Gokwe Town Council
P Bag 6041
Gokwe
Mr. S.Hodhera (H.O.D)
Gweru Polytechnic
P.O Box 137
Gweru