Customer Service Saint Louis

MAURA OGE

Saint Louis, MO *******@*****.*** 314-***-**** https://www.linkedin.com/in/maura-oge-7b5bab294/

SUMMARY

Motivated psychology major at Fontbonne University with strong foundation in communication, time management and customer service. Experienced in fast-paced hospitality and caregiving environments, with a growing passion for a career in dental hygiene. Recognized for dependability, adaptability, and delivering friendly, professional service in every role.

SKILLS

Customer Service & Patient Interaction

Team Collaboration & Communication

Time Management & Multitasking

Organization & Attention to Detail

Restaurant & Hospitality Operations

Quick Learner with a Strong Work Ethic

WORK EXPERIENCE

Frailey’s Southtown Grill – Hostess / Food Runner

Saint Louis, MO June 2020 – July 2022

Greeted and seated guests with a friendly and timely manner, ensuring excellent customer service

Managed waitlists and reservations using restaurant seating software and communicated effectively with kitchen and service staff

Delivered food and beverages promptly and accurately to tables, verifying orders and accompanying guest requests

Maintained cleanliness and organization of front-of-house areas to ensure smooth operations and a positive guest atmosphere

Friendship Village Nursing Home – Server

Sunset Hills, MO May 2022 – January 2023

Provided meal service to senior residents with care, patience, and professionalism

Delivered food and beverages in a timely manner to their rooms and dining rooms while following dietary and safety guidelines

Assisted with setting tables and maintaining a positive environment

Developed strong communication skills through daily interaction with residents and team members

Private Families – Childcare Provider

Saint Louis, MO August 2015 – Present

Provided part-time and occasional full-time childcare for children ranging from newborns to toddlers

Ensured children’s safety, prepared meals, organized activities, and helped with daily routines

Built long-term, trusting relationships with multiple families through dependability and compassionate care

Gained valuable experience in responsibility, patience, and time management

Troy Family Dental - Front Desk Assistant & Sterilization Support

Troy, MO Summers 2024 & 2025

Greeted and checked in clients and answered phone calls

Maintained a clean and organized front office area

Assisted with sterilization of tools and surfaces, following safety and hygiene protocols

Developed strong communication, multitasking, and organizational skills in a fast-paced environment

EDUCATION

Fontbonne University - Bachelor of Psychology

Clayton, MO Expected Graduation: August 2025

GPA: 3.5

Member, Volleyball Team & Basketball Team

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