Technical Support Engineer
Resume:
Ian Domel Mayol Aspera
B* L** Stoneridge Ville Brgy Bigaa, City of Cabuya, Laguna Philippines 4025
Mobile no: +639********* Email: **********@*****.***:
LinkedIn acct: www.linkedin.com/in/ian-domel-aspera-564659274
Objective
A result-driven and highly motivated individual with a solid experience in any field went through and delivering exceptional output. Proven to be dynamic and collaborative points, the flexibility and efficiency of doing the best for the organization which may result into outstanding remarks. Progress is always top priority.
Work Experience
October 2008 – June 2023
Technical Support /Facility Checker
University of Technology and Applied Sciences - Muscat
Oman-Middle East
-Support any technical issues(repair/installation/configuration for Servers, and Network) in any electrical and computer devices in the department specifically Engineering
- Providing technical support to students and staff in the department
- Teaching Practical Lab in Computer Engineering Specialization like programming, soldering electronic, configuring
- Providing clerical and timetable works support in the department(ALL Around Support,Safety & Health)
August 2007 – September 2008
Site Support Engineer – (Under Contract)
Netpoleon Philippines Incorporated
Philippines
- Provide Level 3 support towards telecommunication company (configuration on servers)
- 24/7 Monitoring on broadband corporate lines-Data Center(cabling/splicing copper and fiber optics)
- Answering email with trails(tickets with query & issue), documentation each tasks for reports
- Conducts PMS all equipment’s such as (troubleshooting, installation)
February 2007 – July 2007
Assistant Network Admin/ Technical Product Engineer- (Under Contract)
Newton Scanning Systems Inc.
Philippines
- Direct assist to company’s network LAN, WAN access
- Troubleshooting, installation, configuration in company’s servers and computers
- Technical demo for Barcoding Products(printer & scanner)
- Support all technical issues to staff and admin as mandated
- Repair basic electrical problems
October 2004 – November 2006
Systems Administrator / Computer - Instructor
Immaculate Heart of Mary College, Inc.
Philippines
- In charge of all computer systems and labs in all premises inside the school(monitoring and troubleshooting)
- Conducts PMS in all electronics machines and automations
- Basic electrical wirings and troubleshooting if there’s any issues
- Conduct basic computer training course for all teachers
April 2003 – July 2004
Technical Head-(ALL Purpose)
R D A Technical Services, Inc.
Philippines
- Recommending/Solve technical issues like plumbing, sewer lines, HVAC, fabricating common sheets as needed and electrical wiring installation/troubleshooting)
- Clerical Works with purchasing materials, canvassing and estimation
- Inspecting / checking building issues in all premises
- Conduct orientation about safety for new manpower as needed
July 2001 – March 2003
Systems Engineer/Administrator
Cebu Bionic Builder’s Supply, Inc.
Philippines
- In charge of all computer systems in all branches(monitoring and troubleshooting)
- Conducts PMS in all electronics machines and automations(servers)
- Basic electrical wirings and troubleshooting if there’s any issues
- Conduct basic computer training course for all salesman. Saleslady and clerks admin accounting system admin
-Conduct reports and inventory to all electronic equipment and design layout for network cabling in all branches
November 1999 – November 2000
Network Engineer – Part-Time to Permanent
Asia Pacific Web Service, Inc
Philippines
- Assist to Network Administrator for recommendation to all network equipment and devices
- Trace and troubleshoot all network issues in the company
- Read all server logs and report to the Network admin
- Conduct PMS to all PC’s and electronics equipment and make documentation every end of the month
July 1999 – March 2000
Production Support Staff
Innodata Philippines, Inc.
Philippines
- Precode and edit in every digital book for cleaning errors(Scanned Books)
- Assist electrical issues for basic troubleshooting
- Assist to all line production for issues on their specific workstations
- Arrange and asses all coaxial network cables faulty and give report to the heads
- Any works as mandated by the management
Relevant Skills
Technical Skills – Electrical, Basic Plumbing, Farming, Estimation, Clerical Works, Installation, Basic Cleaning, Basic Welding, Fabricating, Organize(sorting for changes),Production worker, Health & Safety Awareness, Technical Support/Assistance
Computer Skills – Computer Troubleshooting/Programming(Python, C, C++, HTML, CSS)/Networking/Installation & Configuration Cabling, Servers-Windows 2019/Linux Based, Front-End/Back-End Databases Managing/Integration
Professional/Social – Flexible in all types of work and people, Collaborative and success in teamwork, Efficient and Accurate through details, Mindsets Goals, Problem troubleshooter, Email-Tickets/Reports/Documentations
Language – English(Level - Fluent), Arabic( Level- Beginner), Bisaya/Tagalog(Level- Native)
Education
1999 Bachelor of Science in Computer Engineering University of San Carlos Philippines
Completed Technological Centre
1993 High School – Completed University of Scan Carlos Philippines
North Campus
Certifications/Trainings/Seminars/Achievements
December 2023 – January 2024
Aug 04, 2020
MICROSOFT AZURE DATA FUNDAMENTAL LEVEL 1- LEVEL 4 – COMPLETED - Cloud Training -STI
CISCO: IT Essentials
000
Jun 13, 2020
CISCO: Introduction to IoT
wr 0420
Jun 08, 2020
CISCO: Introduction to Cybersecurity
000
Dec 17, 2017
CISCO: IoT Fundamentals- Connecting Things Sep 2017
000
May 11, 2017
CISCO: Linux Unhatched 1216
000
May 06, 2017
CISCO: Introduction to Cybersecurity
000
Mar 16, 2016 - Mar 21, 2016
CISCO ACADEMY UPDATES AND INTERNET OF EVERYTHING IN CISCO ACAD
CISCO ACADEMY SUPPORT CENTER & INSTRUCTOR TRAINING CENTER
UTAS, Muscat, Oman
Jul 23, 2012 - Jul 27, 2012
Basic Occupational Safety and Health – BOSH Training Center(UK/Philippine Standard)
ZAPOHS - ZAP Occupational Health and Safety Consultancy Services
UP Diliman Quezon City, Philippines
May 11, 2011 - Jul 05, 2011
CISCO IT Essentials Certification- Passer
University of Technology and Applied Sciences
Muscat, Oman
May 04, 2011 - Jul 04, 2011
CISCO Exploration Modules 1 – 4 (CCAI Version)- Passer
University of Technology and Applied Sciences
Muscat, Oman
Nov 08, 2008 - Nov 08, 2008
LabTech Networks LAN/WAN DLINK Trainer DLink Support
LabTech Networks
Muscat, Oman
Apr 01, 2004 - May 30, 2004
CISCO ICDL 1 & ICDL 2
Centre for International Education
Panagdait, Cebu City, Philippines
References
Engr. Cirilo Pagayunan Head Computer Engineering Dept(STI- Sta. Rosa)
Systems Technology Institute – Sta. Rosa Laguna, Philippines
******.*********@*********.***.***.**
Engr. Enrique S. Junio Computer Engineering Professor Electronics(STI-Sta. Rosa)
Systems Technology Institute – Sta. Rosa Laguna, Philippines
********@*****.***
Ms. Samira Al Esry Head of Section EEE(Electronics and Electrical Engineering)
University of Technology and Applied Sciences - Muscat, Oman
******.******@****.***.**
Contact this candidate