Customer Service,Logistics Dispatch
Resume:
Mericia R. Fuentes
*** ******** ** · Angola, IN *6703
260-***-**** · ***********@*******.***
PROFESSIONAL EXPERIENCE
Parkview Regional Medical Center, Fort Wayne, IN
Inpatient Pharmacy Technician November 2023 – Present
Prepare and package unit-dose medications.
Compound sterile and non-sterile medications (including IV admixtures) under pharmacist supervision.
Deliver medications to patient care units via cart-fill systems or automated dispensing cabinets (e.g., Pyxis).
Restock and maintain automated dispensing units.
Monitor medication storage conditions; check for expired medications.
Assist with recalls and replenishment of medications.
Maintain accurate controlled substance documentation.
Generate medication labels and reports.
Follow USP <797> and <800> guidelines for sterile and hazardous drug preparation.
Adhere to hospital and regulatory policies (Joint Commission, State Board of Pharmacy).
Use PPE appropriately; support new technician training.
Communicate effectively with pharmacists, nurses, and healthcare teams.
Walmart Pharmacy, Angola, IN
Retail Pharmacy Technician November 2022 – June 2024
Supported daily pharmacy operations: customer service, medication preparation, and inventory management.
Entered and processed prescription orders under pharmacist supervision.
Labeled and packaged medications; notified customers of prescription readiness.
Processed insurance claims and assisted with claim rejections.
Handled POS transactions and maintained HIPAA compliance.
City of Angola Police Department, Angola, IN
Police/Fire Dispatcher April 2018 – November 2022 (Part-Time: 2006 – 2018)
Received and relayed emergency/non-emergency calls.
Dispatched appropriate departments using IDACS/NCIC systems.
Monitored alarms, CCTV, and secured facility access.
Processed handgun permits and supported interagency communication.
Vestil Manufacturing, Angola, IN
Logistics Customer Service November 2015 – April 2018
Processed EDI orders and coordinated freight logistics.
Tracked shipments, prepared customs documentation, and ensured ISPM compliance.
Served as in-house Spanish translator and assisted cross-departmentally with communication and documentation.
FedEx Freight, Fremont, IN
Service Center Support/Biller December 2014 – July 2018
Performed administrative duties and customer service tasks.
Supported drivers and operations with billing, check-in, and scheduling.
Reconciled payments and prepared bank deposits.
Flint & Walling Inc., Kendallville, IN
Product Support Specialist / Inside Sales November 2013 – September 2014
Spanish Interpreter, Angola, IN November 2010 – Present
Steuben County Government, Angola, IN
911 Dispatcher March 2005 – June 2013
SKILLS
Bilingual: Spanish & English Proficient in Microsoft Word, Excel, MAS 90, OSAS
10-key by touch UPS shipping systems
Strong independent work ethic
EDUCATION
Cerritos Community College, Cerritos, CA
Banning High School, Wilmington, CA
COMMUNITY INVOLVEMENT Angola Police Department Reserve, Angola, IN March 2010-December 20132
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