Pest Control Customer Service
Resume:
Dylan
Alcaraz
BELLFLOWER, CA *****
************@*****.***
Experience
Customer Service State Farm Insurance.
November 2024 – Current
Provide customer assistance with billing and answering policy questions. Heavy use of phones in a professional setting to ensure a positive experience for the client. Work “beginning of day” tasks to address any oversights and route to appropriate personnel departments. Pest Control Technician P.E.S.T. Machine Team of L.A. January 2024 – July 2024
Provided commercial pest control services for the restaurant industry throughout Los Angeles and Orange counties. Met with management on a monthly basis to discuss issues with accounts and provide feedback with other technicians on problem spots. Spoke with staff of account holders to identify any issues requiring immediate attention on top of monthly routine maintenance. Pest Technician and Termite Inspector Premium Termite and Pest Control May 2021 – November 2023
Performed routine pest maintenance for clients as well as internal and external property inspections for wood destroying organisms. Primarily individual work but interacted with groups for treatment or inspection of larger accounts. Learned usage and maintenance of application tools ranging from hand sprayer and truck rigs to drilling equipment for subterranean applications. Driver and Team Lead Two Men and A Truck
May 2018 – December 2020
Acted as the main handler of transaction upon completion of agreement. Responsible for coordinating and facilitating the professional relocation of residential and commercial occupancies. Maintained vehicle and operational logs according to D.O.T. standard. Jobs both intra and interstate routes in all types of weather. Also handled our philanthropic moves (i.e.; Food banks, toys-for-tots, etc.) Skills
Project management / Data analysis / Communication / Organization / Problem-solving / Management
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