Customer Service Administrative Support

LaToya Moore

*** ******* *** ******, ** ***** 214-***-**** *************@*****.***

Qualifications

**/** ********* **** */23 Master’s in Education (Education Leadership)

Grand Canyon University, Phoenix, Arizona

Objective

To secure a role that allows me to contribute positively to the team, provide excellent service, and expand my knowledge and skills in a professional environment.

WORK EXPERIENCE

Amazon Fulfillment Associate Amazon Warehouse-Hutchins, TX April 2020 to Present

An Amazon Sortation Center Associate plays a critical role in the fulfillment process by sorting packages according to their final destination. This role involves handling, organizing, and preparing packages for the next stage of delivery to customers, ensuring that items are delivered on time and accurately.

Sort packages by delivery routes, zip codes, and delivery methods to ensure efficient sorting and timely delivery.

Use handheld scanners and other equipment to ensure accurate sorting and tracking of packages.

Load and unload packages from trucks or conveyor belts using appropriate equipment.

Handle packages of various sizes, shapes, and weights, ensuring proper handling to avoid damage.

Verify that packages are correctly labeled and contain the right contents before sorting.

Ensure that all packages are routed to the appropriate location for final delivery.

Verify that packages are correctly labeled and contain the right contents before sorting.

Ensure that all packages are routed to the appropriate location for final delivery.

Work closely with fellow associates, managers, and supervisors to ensure smooth and efficient operations.

Communicate effectively to address sorting issues and improve overall workflow.

Ability to lift, move, and carry packages of various sizes and weights (up to 50 lbs/22 kg).

Stand, walk, bend, and lift for extended periods as part of the role.

Comfort with working in a fast-paced, physically demanding environment.

Trained in TDR (trailer dock and release) and forklift.

Duncanville ISD Duncanville, TX 7/27/2021 – 12/3/2024

Teacher/Coach/Driver

Develop and implement lesson plans that fulfill the requirements of the district’s curriculum program and show written evidence of preparation as required.

Prepare lessons that reflect accommodations for differences in individual student differences.

Plan and use appropriate instructional and learning strategies, activities, materials, equipment, and technology that reflect understanding of the learning styles and needs of students assigned and present subject matter according to guidelines established by Texas Education Agency, board policies, and administrative regulations.

Conduct assessment of student learning styles and use results to plan instructional activities.

Tutor students individually or in small groups to reinforce and follow-up learning activities.

Keep teacher informed of special needs or problems of individual students.

Work cooperatively with special education teachers to modify curricula as needed for special education students according to guidelines established in the Individual Education Plan (IEP). Work with other members of staff to determine instructional goals, objectives, and methods according to district requirements.

Conduct ongoing assessment of student achievement through formal and informal testing.

Drove the Bus to different Athletic Events

Participate in professional development training.

Perform all other tasks and duties as assigned.

Duncanville ISD Duncanville, TX 8/5/20 – 6/9/2021

Secretary (Assistant Principal)

Prepare written correspondence, forms, schedules, or reports using personal computer.

Prepare instructional materials, meeting agendas, and campus communication as requested, using personal computer.

Maintain school calendar of events.

Schedule meetings and appointments and maintain calendar for principal.

Assist students, teachers, and parents as needed.

Receive incoming calls, take reliable messages, and route to appropriate staff.

Maintain physical and computerized files including mailing lists, student records, visitor logs, and office communication.

Receive, store, and issue supplies and equipment.

Sort, distribute, or deliver mail and other documents.

Maintain confidentiality.

HIGHLIGHTS

2018-2019 Campus Teacher of the Year

2009-2010 Teacher Assistant of the Year Finalist

2008-2009 Teacher Assistant of the Year

EDUCATION

5/23 Master’s in Education

Educational Leadership

5/15 Bachelor of General Studies

Lamar University, Beaumont, TX

5/12 Associates of Arts in Teaching

4-8, EC-12 Special Education

Mountain View College, Dallas, TX

8/11 Associate in Science

Liberal Sciences

Mountain View College, Dallas, TX

1999- 2003 Duncanville High School

References are available on request

Contact this candidate