Workforce Management Field Operations

RK

Rupinder Kaur

Results- Oriented Mobile Workforce Management professional with 3+ years of

experience in optimizing field operations and driving team efficiency. Proven ability to leverage technology, improve scheduling, communication and data collection. Skilled in Oracle Utilities CC&B and MWM.

Location

Experience

New York, NY

Phone

2019- 2024

Associate Consultant Infosys Limited Chandigarh, India

516-***-****

Email

Kaur.rupinder.mavi@gmail.

com

• Have 3+ years of experience in MWM

• Have good knowledge on CC&B Field activities, Field orders, Dispatch groups, Bundling, Meters in CCB.

• Understanding of Schedulers and CDI Screen in MWM.

• Good understanding of Crews, Mobile workers, Crew shift, Batches in MWM

• Experience of completing field activities in MDT.

• Understanding of integration of CC&B with MWM and MWM with MDT and batches required in syncing.

Education

Jul 2017 - May 2019 Master of Science (Applied Mathematics) Punjabi University Patiala, India

Jul 2014 - May 2017 Bachelor of Science (Non Medical) Govt. College for Girls Patiala, India

Key skills and

Characteristics

• Technical skills: Oracle CC&B, Mobile Workforce Management, SQL

• Soft Skills: Excellent Communication, analytical thinking, problem- solving, project management, teamwork

Contact this candidate