Accounts Payable Patient Service

ELOISA NORIEGA

210-***-**** **********@*****.***

Objective: To be a part of an organization where client/patient service and teamwork are the focus and my skills and abilities will be utilized to serve the integrity of client/patient service and care. Experience:

SAN ANTONIO RETINA ASSOCIATES, San Antonio, Texas 2011 - Present OPTHAMOLOGY TECHNICIAN

• Responsibilities included documenting patient’s past and current history, along with vision changes, medications, vision acuity, administering appropriate drops as needed; perform angiography administering fluorescein intravenously and operating camera viewing back of the eye to correctly assess and diagnose patient treatment;

• Educate and instruct patient on how to administer their medications; assist patient regarding calls concerning RX refills by communicating with pharmacy to clarify same;

• Schedule and reschedule appointments; take lead tech responsibilities; train new hires; oversee projects as assigned;

• Work on Merit Based Incentive Payment System (MIPS); assist patients in verifying insurance, set up accounts, enforce collection of past due accounts, arrange payment plans, update demographics; assist in billing department as needed. CENTRO MED, San Antonio, Texas 1999 - 2010

CUSTOMER SERVICE REPRESENTATIVE and ACCOUNTS PAYABLE CLERK

• Customer Service responsibilities included facilitating incoming at Triage department;

• Recorded patient’s chief complaints and provided for Triage nurse for screening;

• Provide patients with appointments for doctor visit on day of Triage;

• Verified insurance, entered patient data, created accounts;

• Collected payments, scheduled follow-up appointments and/or referrals. Accounts Payable responsibilities included accounts payable transmitting payments in a timely manner to Vendors;

• Maintained a good working relationship and communicated effectively with Vendors;

• Reported to CFO confirming allocating and posting payments with supporting documentation, maintaining all records.

Skills/Abilities:

• Occlude and pinhole administration of drops;

• Check intro ocular pressure with tonometer, and/or slit lamp;

• Perform OCT Optical Coherence Tomography (OCT), Fluorescein angiography administering fluorescein intravenously while operating camera; laser set up for patient treatment;

• Intro ocular injections by drawing medication being administered, prep eye for procedure;

• Additional skills include excellent communications, organizational, delegating and leadership skills; willing to assignment of differing projects; and my work ethic includes teamwork as essential in the workplace.;

• Bilingual.

Education:

School of Technology, Certified CNA 1995

San Antonio, Texas

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